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Milophie

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Everything posted by Milophie

  1. Maybe I'm doing something wrong, but when I try to use the pan and zoom tool, it doesn't seem to be working right. There is a plus on the right hand side of the zoom adjustment, and a minus on the left hand side. With previous versions, I used to be able to press the plus or minus to make fine adjustments to the amount of zoom I wanted to use. With NXT 5, and actually, with my previous version NXT, the plus and minus have no effect. I can grab the slider bar to adjust the amount of zoom, but that's it. I can use the presets as well. HP Envy h8-1435 with Windows 10 64 bit, Intel Core i5-3470 3.20 GHz, 10 GB system memory, 2 Tb Hard Drive NVIDIA GeForce GT620 with 4,043 Mb memory.
  2. Milophie

    Videowave Pan + Zoom

    Yes, those are the plus and minus bars I'm referring to. In previous versions, pressing the plus or minus would move the slider bar slightly, so you could have very fine control of the amount of zoom you wanted. I used to zoom in or out nine pushes. If they were just to indicate whether you are zooming in or out, they wouldn't move when you press them.
  3. Milophie

    Videowave

    I recently upgraded from Windows 8.1 to Windows 10. I was told Roxio NXT is not compatible with Windows 10, and I was having a number of issues. So, I completely removed Roxio NXT, then installed Creator NXT 5. Now none of my videos have sound. The videos worked fine on NXT, when I could get it to work, so it has nothing to do with connections, etc.
  4. Milophie

    Videowave

    Let me begin by saying the $50.00 I am referring to is the price to purchase a video converter program. I purchased my Roxio NXT 5 on the Roxio site for the normal upgrade price. I have done searches for Freemake, but when I down load it, my Norton Security tells me not to download the program, so I am not comfortable with it. I sent an email to Roxio support and asked them why they sell an upgraded program with less functionality. Their answer was, no NXT 5 does not have the capability to convert .mts video, and, Thank you for contacting Corel Technical Support. Sorry for the trouble, MTS is not supported on NXT 5. I also have no idea why this was removed. Once again, sorry for the trouble. Please do not hesitate to contact us with any further questions. Regards, Froilan Corel Technical Support Services I ended up downloading Microsoft Essentials 2012, a FREE program, which includes Movie Maker. Movie Maker has the capability to convert .mts video to .mp4 video, which worked fine. This brings me back to the question I asked Corel Technical Support, why does Roxio sell an updated program that has less capability than the previous versions? I know you don't have an answer for this, neither does Roxio. I'm not ranting at anyone, just stating a fact. I appreciate everyone's effort in trying to help me resolve this issue.
  5. Milophie

    Videowave

    Let me add what I've found out. I was creating a slideshow using my old Creator NXT. That program allowed me to put .mts video in each panel, and converted each file to .mpg. In the old Creator NXT, the video worked fine, except for the program not working well with Windows 10. So I decided to upgrade to NXT 5. I loaded the video I created with the old NXT. The new NXT 5 played the video, but does not play the audio portion. I then tried to load a .mts video file on one of the panels, but NXT 5 does not see not recognize the .mts videos, thus it does not convert them either. I used a third party converter to convert one of my .mts files to .avi and .mp4. In both cases I am able to load the .avi and .mp4 video I converted with the third party software, and the video worked fine. This brings up another question, why doesn't NXT 5 have a built in converter? There are a number of websites that offer the converters, but I'll have to buy them to use them. I only have a dozen video files in the .mts format. I hate to spend $50.00 for a program I'm going to use once. Any suggestions?
  6. Milophie

    Videowave

    HP Envy h8-1435 with Windows 10 64 bit, Intel Core i5-3470 3.20 GHz, 10 GB system memory, 2 Tb Hard Drive NVIDIA GeForce GT620 with 4,043 Mb memory. The video files play perfect on every other video divce on my computer, and played perfect with Roxio NXT. All the music files play fine on both the music track and sound effect track. When I press the volume envelope nothing shows below the video files. The video files are various videos I've recorded with my digital video camera. I seem to remember having the same issue when I first installed Roxio NXT several years ago, but I don't remember how it was fixed.
  7. HP H8-1435, 10.0 GB Ram, Windows 8 64 Bit, NVIDIA GeForce GT 620 with 1024 MB dedicated memory, DirectX 11 or better, 1610 GB hard drive available. I have the same problem, while in Roxio. When I try to erase a disc, no matter what Roxio program I am using, it says there is no disc installed. It doesn't matter if I am using a RW disc or an R disc. Roxio does not think there is a disc installed. I can use every other program on my computer, and they all recognize the DVD drive, only Roxio does not. I not only did a re-install a dozen times, I even re-installed the operating system, thus taking my computer back to the original configuration. This program does not operate in Windows 8. I keep getting promotions to upgrade to NXT Pro 2. Why should I have to pay another $100 for a program that doesn't work? Roxio/Corel should either refund the money I paid for NXT Pro, or upgrade me to NXT Pro 2 at NO CHARGE. I have been a loyal Roxio customer for years. I paid for Roxio 7.5, 8, 9, Creator Pro, and have never received a great product. There have been issues with every release, and now I have NXT Pro that will not run on Windows 8, even though it is certified to. At least on the previous generation programs, I was able to work around the issues, but this program just flat does not work. I can't continue to reinstall the operating system so I can use Roxio NXT Pro for a week or two. I would have complained when I first installed the program, but it took several weeks before the problem occurred. In this forum I followed the instructions for trying to fix the problem. That was when as a last resort I re-installed the operating system. It's not like I am sitting here, using this program every day of my life. I probably didn't use it for the previous several months. When I went to use it again today, the problem is back again. Come on Roxio/Corel, step up to the plate and support your product! There is no way you can contact anyone except through here. They don't have support, unless you pay for it. Pretty weak.
  8. Unfortunately, I am not able to work on the machine right now due to a family emergency. I will have to wait to give that a try. I actually think I have Roxio Burn disabled, but I'll double check when I get back.
  9. Hi Jim, In post 17, you show you are running Windows 7. As I said in my last post, I am also running NXT Pro on Win 7 just fine. My issue is with Window 8. I am sure there are plenty on people running NXT Pro on Windows 8, and I think that's fantastic. However, I can't, and that is who I'm mostly concerned with. Do Roxio/Corel people monitor these forums? If so, why won't one of them respond to me. As I have said repeatedly, they should at least offer me some no charge technical support.
  10. Another thing I failed to mention, I am running Roxio Creator NXT on my Lenovo Windows 7 laptop, which also has Norton 360 on it, without issues. I don't like to use the laptop for Roxio, as it is a little more cumbersome, as well as a little slow. The point being, it is running on a Windows 7 system with Norton 360, but won't run on Windows 8.
  11. I would love for that to be the case, however, I can't be the only person running Roxio NXT Pro and Norton 360. And for arguments sake, let's say it is Norton 360. What should I do in my Norton 360 to eliminate the issue? Someone from Roxio/Corel should have a fix. If in fact it is Norton 360, the only way for me to use Roxio Creator NXT is to remove my anti-virus software. So I have a choice of tossing the $100 I spent for Roxio NXT Pro or running the risk of getting viruses in my computer. Again, my dispute here is with Roxio/Corel. They should offer me some sort of technical support for no charge, refund the money I spent on their product, or upgrade me at no charge to a product that works.
  12. I have tried to just reinstall NXT, but when I do the same issue exists, "Drive Is Empty." I have followed the instructions from the discussion groups for doing a clean removal/install. The only way I have been able to see Roxio was to do the Windows 8 Refresh feature, which I'm sure you're familiar with. After doing that, I installed Roxio before installing Norton, so there was no antivirus installed on my computer when I installed Roxio. The last thing I installed was Norton 360. I then used Roxio NXT Pro for a couple of projects, and it worked fine. I basically use my HP H8-1435 as a file server. I store all my date on it and access it from my laptop. I use the HP H8-1435 for Roxio because it is a much more powerful machine, has dedicated graphics, etc. I have a new project I wanted to start on the other day. I started loading pictures into videowave, and before I went too far, I decided to see whether I could burn a dvd, so I went right to mydvd. I could tell immediately that the problem was back. When I tried to add the movie created in videowave, the files on the left side of the screen were jumping all over the place. After finally grabbing the movie file, and trying to burn the dvd, I got the same old message, "Drive Empty." The problem I am having now, is that I spent $100 for a program that doesn't work, and there is no way for me to get support from Roxio/Corel unless I pay for it. That's just not right. I have been a loyal Roxio/Corel customer for many years. I still use WordPerfect Office and a variety of other Corel products, along with the various versions of Roxio I have purchased over the last 10 years or so. Roxio makes the easiest product for dvd authoring, but what good is it when I can't get it to work, and no one from Roxio/Corel is willing to offer me support, unless I pay for it?
  13. Yes, I have Norton 360, but I have never had the Registry Cleaner on. It is turned off in the tasks menu, and has never been run. In order for me to use my Roxio Creator NXT Pro now, I have to re-install the entire operating system. As it is right now, it does not work, and will not work.
  14. Windows 8 HP Envy H8 1435 Intel I-5-3470 CPU 3.20 Ghz 10 GB Ram Nvidia 1 Gb Graphics Card I am using Roxio Creator NXT Pro, Version 14.0.36.0;5.0.0.0. I installed NXT Pro and created a number of dvd.s in the past months. All of a sudden, I went to MYDVD, loaded the movie, etc. etc., then went to burn, and I kept getting an error, "No Disk In Drive," There was a disk in the drive, and every other program on my computer sees the drive and disk. After doing everything I could think of, I decided to uninstall the program and re-install it. I can't find any posts for a clean uninstall of NXT Pro. After uninstalling and reinstalling, the program is a complete mess. It can't locate files, the menus jump all over the place, it is basically unusable. Is there a clean uninstall procedure for NXT Pro, so I can go back to basics and try again? This program is supposed to work with Windows 8, but it's a mess to me. When it was installed and working ok, among other things, the plus and minus buttons in zooming don't work at all.
  15. Milophie

    Roxio Backontrack

    Windows 8 HP Envy H8 1435 Intel I-5-3470 CPU 3.20 Ghz 10 GB Ram I am using Roxio Creator NXT Pro, Version 14.0.36.0;5.0.0.0. I am having a problem with Roxio BackOnTrack. I use the Advanced Backup Settings. I want to use an incremental backup, whereas the software will create a full backup, then on a weekly basis just backup new and changed files and folders. In advanced settings, I have included email, documents, pictures, video, and music to backup. My destination is set as my 1 terabyte external drive. My scheduling is set as weekly, Sunday, at 11:50 pm. My type of backup is set as Incremental, and to create a full backup after 5 increments. I do not use encryption. I do not use compression. I have saved my settings. The software continues to make full backup sets each week. I have removed the backup set completely, several times, and created a new backup, and the same thing continues to happen. My external backup drive has one terabyte, and after about seven backups, the drive is full, and the backup stops working. That is the reason I want to use Incremental Backup. I only want to backup the files and folders that were changed the previous week. I don't need a new full backup set every week. How can I get this software to make a full backup set, then incremental backups?
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