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Wolfzone

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Everything posted by Wolfzone

  1. Uploading still photos and music no problem - but if you're ready to upload videos - in the correct file extension as it instructs you to do - FAIL. Also freezes - I used to be able to save my slidshows to DVD - no more! Now an MP4 is only offered. I contacted Corel technical support and this my friends, is the response I received. I will most likely be requesting a full refund. I NEED a decent slideshow program that can incorporate BOTH stills and video - and not take hours to make a lousy MP4 - I want DVD capability. It's the year 2012 - going on 13 - for Roxio/Corel to advertise this product as so wonderful - I feel the marketing department must have serious flaws. This to me, is false advertsing. Thank you for contacting Corel Customer Support. As a consumer i understand your point-of-view, in all honesty we havent received any word from the higher ups on when our Photoshow services will be up and running. Like you, i'm in this waiting game as well, i wanted Photoshow to work as much as you do because i use it personally. I dont want to give you answers which i cant back up and all i can give you now is mere honesty that its not yet working and i cant give you a definite time frame. If you really want to process the refund you can get in touch with our customer care: 1-877-582-6735 Thank you for your utter patience and support. Please do not hesitate to contact us with any further questions. Kind Regards, Jonathan Corel Customer Support Services
  2. I was a Photoshow Premium member and created quite a few shows - all of which appear to still be on the Photoshow Premium site - however my membership has recently expired. I'm considering purchasing Roxio Creator 2012 (although I've read many negatives about it) I've been using Roxio Easy Media Creator 7 and it's been a very good program to do many things. Does Roxio Creator 2012 have Photoshow installed within its many programs? If so, why would I need to renew my membership with Photoshow Premium? Hope I've been clear and I do greatly appreciate advise/feedback. Thank you.
  3. Wolfzone

    Roxio Creator 2012 And Photoshow Premium

    Thanks much to both of you (and for deleting my email addy) Will now renew Photoshow Premium account - and also purchase Roxio Creator 2012. I've used the VideoWave feature/program in my earlier version of Creator but do prefer Photoshow. From what I've read, the Creator 2012 has many features I will surely enjoy. Thanks again. Helpful site and discussion.
  4. Wolfzone

    Roxio Creator 2012 And Photoshow Premium

    Meant to add - my new email address is XXXXXXX- not att.net but I can't seem to input the new email - the online form keeps kicking me out. Deleted to get rid of the e-mail address.
  5. I need to create a project for my work using both my .jpeg or .jpg and .MOV files. I currently have Roxio Creator 7 which does a great job burning my files to DVD-R or CD (that's mainly what I use it for) If I buy Creator 2012 - will it be able to create a slideshow using both - I've tried it with Creator 7 and - no go with the .MOV files? When I convert the .MOV files to different formats - well gang, if I may say so - crappy image/video quality. Am I dreaming for such a software program or??? Feedback greatly appreciated. Thank you.
  6. Wolfzone

    Slideshow Creator For Both .jpg & .mov's?

    A typo - meant to say "Creator 2012"
  7. Wolfzone

    Slideshow Creator For Both .jpg & .mov's?

    Thanks all for the feedback and "Costco Cautions" I have been told however that Creator 2010 - even with a Quicktime update - and I do have the latest version of Quicktime - will NOT accept .MOV files over 10 seconds. My .MOV files - most of them - are between 30 and 2 minutes. This may or may not be true - hence my post. Thank you.
  8. Wolfzone

    Slideshow Creator For Both .jpg & .mov's?

    Thank you - MUCH. Will be purchasing Creator 2012 soon - Costco had it for a good price. Look forward to using it although to be frank, have read mixed reviews on it but hey, with Costco - returns - if not fully satisfied - are always a breeze.
  9. Wolfzone

    Video Uploads

    I am a Photoshow 6 Premium member and am trying to create a slideshow with both my .jpgs and videos - which are >MOV files - unfortunately, I discovered that I cannot upload anything higher size-wise than a 50 MB (many of my vid files are approximately 45 - 1 minute long) Does Roxio make a slideshow software that is capable of more than 50 MB uploads? I would be willing to invest in such an animal, being that I am a freelance photographer and also enjoy vid clips (I use a Panasonic Lumix digital most of the time) I also discovered that the vid clips I inserted which are under 50 MB - there was a long "pause" or "hesitation" between one clip and the next : ( Thank you for feedback.
  10. I created a DVD - a total of 62 photos and 2 MP3's and it previewed just fine - no problem. Then I attempt to create a DVD - clicked on the option "PhotoShow DVD" (I believe that is the option) and receive - after about an hour along the lines of "attempt to burn unsuccessful") I call Roxio support YESTERDAY - tech support and a man told me to try saving it as a .wma first - as a video - rather than use the "Photoshow DVD" option and then to create a DVd using an outside program - (So why did I buy this Photoshow program???) I did so and it worked fine - I could view it on my computer - but NOT on my DVD player I call today and the same man that helped me yesterday answers - I tell him I need a stage 2 technical support rep - I'm committed to making a DVD to be shown at a family wedding - he tells me - after a long hold - that I should receive a call-back tonight - that he has to fill out a form first and that it usually takes 24-48 hrs - CAN'T wait guy, NEED advice NOW. I feel it is important to add our DVD writer/player works fine - we are able to play all other software on it - not a writer issue. Can anyone FRICKIN help??? MUCH appreciated. If Photoshow tech support won't offer me a solution - I'm posting my frustrating experience on FB and YELP and NOT re-newing my membership in October.
  11. meant to add my new email - electrala@cox.net THANX all
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