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ChrisAtHome

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About ChrisAtHome

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  1. ChrisAtHome

    photoshow Failed to burn error message

    OK, I have solved my problem. Solution may help OP as well. With the help of a casual comment from the on-line chat guy, Dave, I have worked out the problem. Nothing to do with drivers, the PX engine, or other services etc. The project was corrupt. Even though it played perfectly in PhotoShow it had trouble burning to DVD or even exporting to WMV or MPEG. I re-created the project from scratch by: 1. do a save after each step 2. add photos 3. remove all music 4. arrange photos in correct order 5. set up titles, borders etc 6. put desired music in 7. then save as new project (this will reset the title so go back and retype that) then burn to DVD 8. et voila it works 9. also every time you want to re-burn or export, do a new "save as", reset the title, and then do the burn etc. Not saying that this will fix OPs problem but it worked for mine and the symptoms were the same.
  2. ChrisAtHome

    Can't burn Photoshow

    Thanks myguggi, however the "mee too" was sufficient as my problem was described by the OP. Now for the resolution that I came across: With the help of a casual comment from the on-line chat guy, Dave, I have worked out the problem. Nothing to do with drivers, the PX engine, or other services etc. The project was corrupt. Even though it played perfectly in PhotoShow it had trouble burning to DVD or even exporting to WMV or MPEG. I re-created the project from scratch by: 1. do a save after each step 2. add photos 3. remove all music 4. arrange photos in correct order 5. set up titles, borders etc 6. put desired music in 7. then save as new project (this will reset the title so go back and retype that) then burn to DVD 8. et voila it works 9. also every time you want to re-burn or export, do a new "save as", reset the title, and then do the burn etc. Not saying that this will fix OPs problem but it worked for mine and the symptoms were the same.
  3. ChrisAtHome

    Can't burn Photoshow

    I have the same problem and also have tried everything support has suggested so far. I have also tried it on 4 different PCs and 2 different OSs - no joy. Hopefully support will come up with something soon - I have an open ticket atm.
  4. ChrisAtHome

    photoshow Failed to burn error message

    I have had this same problem. Just got photoshow two days ago and 95% of exports fail. Have tried 4 different PCs and 2 different OSs and everything that Dave in "live chat" said to do. Still no joy. I have put in a ticket and am waiting for the response. I can't believe that this product could be so flaky.
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