Hi - I am a new user of the Roxio website. I am a registered Roxio 2010 customer. When I logged in to my account, I also decided to register to post in the discussion groups. However, the new discussion group user registration would not allow me to register using the email I use to log in to the Roxio site. It says there is another user with that email address. Yes, it is me! Finally, I had to use another email address to post here. That should not happen. I should be able to use one email for "My Account" logins and "Discussion Group" logins. By the way, your contact.aspx page will not load.