MrBruce

So that you know the difference between the two, point is to resolve my original problem, I purchased VHS TO DVD 3, which includes a newer dongle and newer software, because my Windows 10 64 bit OS or motherboard did not recognize the hardware of the original package, so I bought a newer package. Now, This dongle is recognized by my computer, but, it adds two entries into device manager. See my two photos below to see the two entries and the driver associated with it. Even if I uninstall one, it reappears upon system boot up. Second issue is, my original software could see or create an MP3 files, this copy of the software does not recognize mp3 files, it can see or create any other audio file, with the exception of mp3. Because of this, I can not edit mp3s in sound editor, which is part of the VHS TO DVD software. A crazy little trick I tried which worked, was installing VHS TO DVD 1 on top of VHS TO DVD 3, which originally removed VHS TO DVD 1 upon installation. It created a new folder in my programs folder, but it enabled VHS TO DVD 3 sound editor to see and edit mp3s, which I find strange. Now, looking at VHS TO DVD 3's user manual, it says I can edit any audio file, including mp3's, but without my little trick I mentioned above, the software does not have mp3 support, you can not add a audio file or export one as an mp3. Now mind you, Easy VHS To DVD 3 has an update software option under the help tab, it downloads a file and this is a link to that file. http://softwareupdates.roxio.com/isum/vhstodvd/vhstodvd_sp3_to_88a.exe I installed that sp3 to 88a.exe and rebooted system, still even with that software update, no mp3 support. See, I edit music for radio station use and the supported files we use are 320kbps mp3s, so it is important that sound editor recognizes mp3s. See my 3rd photo that is sound editor included in Easy VHS To DVD. When I use the feature to ADD AUDIO FILE to which I have squared and an arrow pointed towards it, I should be able select and choose an mp3 file as an option, however, the software does not recognize or see any files under the mp3 file extension, it will show the folder as empty. Again, the users manual says the software supports mp3 files both loading and exporting as such. I mostly use this software package for music creation (dubbing off of vinyl record LPs) and editing, so I mostly use Roxio's sound editor, not the video recording part of the program. So my question is does Easy VHS To DVD 3 support mp3 files and if so, what is missing that mine can not see or create mp3s? Bruce.

What has changed is I am no loner using the older USB dongle, this is a brand new purchase, you linked to my older topic to which I was using the original first release of the software and hardware here is the software info screen shots, as you can see this is not the software nor hardware I posted about previously, that was Build 201B23A ENU, this package is Roxio Easy VHS TO DVD 3 NOT version 1. If you look back on that other topic, the screen shots in that other post do not say Easy VHS TO DVD 3, this is a different software and USB dongle pack. Here to make it easy I edited in the screen shot showing the older software to which I have upgraded from in the bottom picture so you can see this is not the same software nor USB dongle. See the last photo showing the older dongle and the one I am currently using now. Hope this helps for you to better understand. If I was having issues with the original software and dongle I would not have created a new post, trying to be clear as possible here, this post has nothing to do with the original problem as this is a totally different version of EASY VHS TO DVD and different dongle

Hello, had issues with my Windows 10 Home 64 Bit not recognizing the USB dongle of the original first release of Easy VHS to DVD. I created a topic here about it: To hopefully solve my problem, I purchased Easy VHS to DVD 3, turns out the dongle with this package is recognized and works on my PC, but there are two issues with this package. Issue number one, unlike its predecessor, is there is no MP3 support what so ever! I even did the software update here: http://softwareupdates.roxio.com/isum/vhstodvd/vhstodvd_sp3_to_88a.exe still no MP3 support, keep in mind this is not the PLUS version. Second annoyance is having two instances of the device showing up in device manager as seen here If I uninstall one of the two, the device still works, but upon a system boot up of the operating system, both show up again, like you see above. There is only one device plugged into the USB port, not two Is the Easy VHS to DVD 3 software supposed to support mp3's? The manual mentions mp3 as supported files, but my copy can neither see or create an mp3 files. Also, is it normal to have two instances showing up in device manager like you see in my screen shot? Bruce.

That I do agree, but it still baffles me how a device is recognized in Windows XP without installing any drivers, works in Windows 10 32Bit OS, but on this system, isn't even showing up as an unknown device. That is what is baffling the heck out of me! As I stated, if the Roxio VHS to DVD 3 uses the same dongle firmware, I might be stuck with another non working piece of hardware. Returning it would be a pain. By the way, thanks for your input so far. Bruce.

Interesting part is I entered my BIOS and seen Legacy support was disabled, figured changing that would work, went back into windows 10, uninstalled everything except for Easy VHS To DVD and put the installation disk back in and choose (Repair) It did it's thing and I rebooted the system. Then I put the USB video capture device in the USB port hoping it would work. Sadly, still no new device showing up and even tried searching for new devices again, the USB device did not show up as an option. I must assume the motherboard BIOS must be ignoring this device for some reason, with these new secure motherboard BIOS firmware, it is probably being blocked or ignored somehow. Bruce.

Sorry for the over-sight to answer your question about other devices in device manager. Here is a screen shot. This is with the Roxio Capture USB device plugged in.

I know I am doing multiple posts here. I want to put emphasis on this package I have is LEGACY, it's not Easy VHS To DVD 3. So far I have tried everything, what confuses me, is to plug the USB device into a computer to which nothing Roxio is installed on and the USB device shows up in Device Manager as ' USB 2861 Device' confuses me as to why it won't show up on this computer. Plugging a thumb drive into the USB port, works, plugging a PS3 controller into the USB port, works. Plugging anything into the same USB port works. Now my USB ports are 3.0, whether that is the issue or not I do not know. All my other computers are 2.0 USB. Now let's say I upgrade to Roxio VHS to DVD 3 package, will that USB device also be stuck on 2.0? I really can not understand why a piece of USB hardware won't work. The problem is not software related, it's hardware related and perhaps the firmware in the USB capture device does not know how to function under USB 3.0

Now here is the folder the program is installed in. I showed the contents of the 64Bit folder (just in case that other folder in my last post is the wrong software.)

Ok I checked a few things out. I found a folder called Video Capture USB below are various screen shots pertaining to that folder. See images below, now here is the contents of the .INI file, the one that tells the program how to install. (Please do keep in mind I have Windows 10 Home edition X64 all updates are updated and current. ;============================================================================ ; English Setting.ini ;============================================================================ [Const] DeviceIDNum=3 DevDrvID0=USB\Vid_1B80&Pid_e302&Rev_0100&MI_01 DevDrvID1=USB\Vid_1B80&Pid_e304&Rev_0100&MI_01 DevDrvID2=USB\Vid_1B80&Pid_e305&Rev_0100&MI_01 SetupVistax64Path=Empia\Vista_x64 SetupVistax64Exe=SetupDrv.exe SetupVistax86Path=Empia\Vista_x86 SetupVistax86Exe=SetupDrv.exe SetupXPx64Path=Empia\XP_x64 SetupXPx64Exe=SetupDrv.exe SetupXPx86Path=Empia\XP_x86 SetupXPx86Exe=SetupDrv.exe SilenceMode=1 ; ; For Empia 2860/2880 device to install Microsoft Audio Hotfix EnableAudioClass=1 EnableXPAudioClass=1 EnableAudioVol=1 DelAudioRegKey=0 DelAudioRegKeyMessage=1 EnableTimer=1 WaitTimer=500 AnotherAPNum=1 AnotherAPVistax64Exe0=Windows6.0-KB933262-v2-x64.msu AnotherAPVistax86Exe0=Windows6.0-KB933262-v2-x86.msu AnotherAPXPx64Exe0= AnotherAPXPx86Exe0= SetupTitle=SetupDrv NoSetupPath=The driver of this version does not support this operating system. RePlugin=Please Re-Plugin the USB device on your computer, otherwise, the USB device maybe can't work well.

Here is my hardware and disk. I did not include the part that has the S-Video, RCA video and L/R audio input ports, that part should not have anything to do with the USB device being recognized.

Ok it appears when attempting to run that program, even as an administrator I get this notice. Also included is a screen shot of my audio properties.

Yes I have tried it in several different USB ports to which work with other USB devices. My device is the one pictured on the left side of your photo, it has a detachable pigtail USB cable that came with it, plugging just the Video Capture USB device without the pigtail into the USB port, still does not work. The service Pack package you linked to, I have already tried because when I clicked your link above, it gave me a file called vhstodvd_sp3_to_88a (1) which indicates it has already, previously been, downloaded and I ran it already, but I tried it again and there was no difference from the first attempt. Here is a screen shot of my device manager with just the USB dongle (Minus the USB pigtail cable extension) in the USB port. It is pressed in as far as it will go. Worked fine with a test on an older Windows XP 32Bit Dell computer USB port. It showed up as 'USB 2861 Device' in XPs device manager, as you can see below no 'USB 2861 Device' listed. (oh, to keep you on track I still have and used the original installation CD that came with my capture device, it installed the software and I entered my valid product key and the software install went flawlessly and loads when executed.) (See my screen shot of my software loaded on screen and the version number below)

I bought a new computer, my old one had Windows 10 32bit, this one is 64bit. I installed the software for build 201B23A from my original installation disk and used my valid product key. The programs Easy VHS to DVD and Sound Editor installed and load no problems. The issue is the USB dongle is not being recognized in device manager, not even as an 'unknown device' it worked fine on my older 32bit Windows 10 OS. I have come here to find out if the problem might be that the dongle is not supported in a 64bit OS such as Windows 10 Home Edition. The device worked fine on my other system and was recognized in both Sound Editor and Easy VHS To DVD programs. Has anyone else had issues with the USB dongle not being recognized once it is placed in a USB port on a 64Bit OS? (As a side note, I quickly plugged the dongle into an old 32Bit Windows XP computer and the device showed up in Device Manager as 'USB 2861 Device'. Plugged it back into my Windows 10 Home 64Bit computer and no new devices showed up in 'Device Manager' Bruce.

Very Good catch!!! I found those settings in the windows registry under HKEY_CURRENT_USER\Software\Roxio\VHS\AudioCore\FX\eq10 It shows Rock and then Rock 2 through Rock 5 in the correct order, not like the drop down menu shows, so this answers my question and I figured it was only right I posted back so if anyone ever asks this question, they will know where the user created presets are stored. Many thanks for providing this information. Bruce.

Update, while I had EQ.fxU opened in notepad, I tried the search text feature in notepad and typed the name Rock 2 into the field and clicked search next, it did not find the words Rock 2 anywhere within that file's text wording. So now I'm really confused here. Bruce.