Digital Guru, Thank you. I had already set about to uninstall Roxio the old-fashioned way but the next time--and it looks like there will be a next time--I will use the program you recommend. To be sure that I deleted all references to Roxio, after using Windows uninstall, I used CCCleaner to correct and remove any registry errors, then I used RegEdit to search for and remove every folder that contained a "Roxio" reference, then I used Advanced Uninstall Pro to clean and optimize the registry, then I used Registar Register Manager to search for any remaining references to "Roxio" and deleted them until there were none, then I used CCCleaner again. I rebooted several times during this process to be sure that I got all traces of Roxio off the computer before reinstalling. Once installed, I imported a MTS file with no problems and no messages but it still does not have sound. I have verified that the file has sound. I can also import an avi file or song into the same file and it has sound--just not the MTS file. Any suggestions?