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utellem

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Everything posted by utellem

  1. utellem

    My Dvd Crashes

    I have NXT Pro 4. I have tried several times to create a DVD on this version but cannot. I finally gave up on my last project and used another program. Now when I open MY DVD, it looks for the files from the old project (which are no longer there), tells me it cannot find them, then says MYDVD App has stopped working.... I do not know why it is looking for an old project when I am selecting create a new DVD project. Any ideas?
  2. utellem

    My Dvd Crashes

    Thank you for the help and suggestions. I needed the program so I had already started removing and reinstalling it. It all seems to be working now. I still have not figured out how to go from editing a moving to making a DVD, but I hope to figure that out soon.
  3. utellem

    My Dvd Crashes

    Trying to fix one problem with Roxio Creator NXT Pro 4, I did a complete clean using a program called Revo Uninstall with the anit-virus and firewall programs turned off, and reinstalled Roxio. Now I get the following error when trying to open Video Wave or to Copy and Convert Video. I have run the repair feature of setup twice to no avail. Does anyone have a suggestion that does not involve completely removing the program again?
  4. utellem

    My Dvd Crashes

    Unfortunately, there is a new problem since the reinstall. When i attempt to open either Video Wave or Copy and Convert Video under either account, I get the following error message. I have already run the repair option from set up and it did not fix it. Since this is related to the original problem, can you make some suggestions for this or do I need to start a new thread?
  5. utellem

    My Dvd Crashes

    After following the instructions, My DVD would open in the new account I created but not in the existing account. Same message and same result. Although I did not have the files, I decided to rebuild the missing path as Digital Guru suggested. It worked. I don't know where that information was stored but apparently you should never delete the path of your last project. Thank you for the help.
  6. utellem

    My Dvd Crashes

    Just to make sure I understand, #2 is create a new user account in Windows 10? I suppose I am to install the program so that anyone can use it and then remove the account once everything is finished?
  7. utellem

    My Dvd Crashes

    Thank you for replying. I followed your instructions twice but it still does the same thing.
  8. utellem

    My Dvd Crashes

    Let me re-emphasize. I am NOT clicking on open existing projects but on CREATE NEW PROJECT. Also, I cannot locate the old files as they do not exist any longer. The project was a project from months ago when I first attempted to use this version of the program to create a DVD. I never got the program to create the DVD. After hours of trying, I used another program to do the job, finished the project, and the source files are now deleted. Again, any ideas?
  9. utellem

    My Dvd Crashes

    I enlarged it.
  10. utellem

    My Dvd Crashes

    Thank you for the reply and help. No matter what I click, the same thing happens. I am including two pictures of what happens. If you can't read the pictures, let me knowm
  11. utellem

    Mts Input

    I upgraded from NXT Pro 2 to NXT Pro 4 but cannot no longer import .mts video format to Video Editor. I checked with Tech Support and they emailed me that it is no longer supported. Can anyone verify this? It seems odd that a format that was supported would be dropped and I have spoken with techs before who did not give the correct information.
  12. utellem

    Mts Input

    Folks, thank you for your help. Roxio never would accept the MTS file I was working on and it dawned on me to try another one, which it did accept, so I am assuming that file is just corrupt somehow. At least I know Roxio still takes MTS files. Again, thank you.
  13. utellem

    Mts Input

    Digital Guru, Thank you. I had already set about to uninstall Roxio the old-fashioned way but the next time--and it looks like there will be a next time--I will use the program you recommend. To be sure that I deleted all references to Roxio, after using Windows uninstall, I used CCCleaner to correct and remove any registry errors, then I used RegEdit to search for and remove every folder that contained a "Roxio" reference, then I used Advanced Uninstall Pro to clean and optimize the registry, then I used Registar Register Manager to search for any remaining references to "Roxio" and deleted them until there were none, then I used CCCleaner again. I rebooted several times during this process to be sure that I got all traces of Roxio off the computer before reinstalling. Once installed, I imported a MTS file with no problems and no messages but it still does not have sound. I have verified that the file has sound. I can also import an avi file or song into the same file and it has sound--just not the MTS file. Any suggestions?
  14. utellem

    Mts Input

    Again thank you for responding. It looks like I will remove it again. This is third removal but with each installation, things are closer to working. Maybe the third time is the charm!
  15. utellem

    Windows 10

    Can anyone tell me if it is possible to install Roxio NXT Pro 2 onto Windows 10? I get a "setup as determined that the configuration is incomparable" error during installation but the program worked fine after the Windows 8.1 to 10 upgrade. I'm trying to figure out why I cannot reinstall it directly to Windows 10. Thank yiou.
  16. utellem

    Mts Input

    Thank you for your quick response. Follow up - I found that information so I did a complete removal and reinstall. Once I did that, Roxio allowed me to input the MTS format, but when I did, the Windows Installer window opened wanting to find a CPDP.msi file. I found that file and directed the browser to it but it would not accept it, saying something about locating a CiniPlayer Decoder file by the same name. I could not find one so I clicked on the CPDP.msi and it installed. Now, I don't get the message but I don't have any audio playing on the imported video either. I have rebooted several times and I am not sure what is going on. I believe the CPDP file must have something to do with the audio but I do not know what the program wants me to do.
  17. I have never gotten this problem fixed. Obviously I don't use Roxio all that often but I have another project that needs to be completed and here I am again. Since July, I have had a hard drive failure so I have reinstalled everything--Windows, Roxio, everything. If anyone has any suggestions, I would like to hear them.
  18. Afraid not. I have tried it from the drop down files as well. I uninstalled and did a reinstall and got three error messages in the following order. Not sure if they has anything to do with it or not, but the problem remains. Can't create output file C:\User\Name\AppData\Local\Temp\EMC_150_MPI_R13\EMC_14X\Risio Creator NTX2.msi Setup has determined that your configuration does not support any of the included products. Can't create output file C:\User\Name\AppData\Local\Temp\EMC_Content_150_MPI_Pro\bin\ProductVersion.dll I captured the problem and you can watch it. Please excuse the watermark across the center but I needed to reduce the size. I think you can still see the problem. http://utellem.com/roxio/roxio.wmv
  19. Any suggestions on which one? I have lots of video programs and have never seen this type of event before. I really need the program this week. It is also interesting that it does not do this on the add video feature--just the audio.
  20. I am having the same problem. I see the previous post and have tried many, many times to use that arrow to navigate to my audio file. It drops down the directories on my hard drive for a split second, turns them into unrecognizable garble, then tells me there are no items to show in this view. I have tried using the media, drag and drop, trying to place the audio on music, narration, so forth. and I get the same results. Any suggestions? By the way, I am using Windows 8, 64 bit computer.
  21. utellem

    Label Creator Advanced

    I am trying to burn a LightScribe DVD using Roxio 2010, the Label Creator. I have LightScribe DVDs, have updated the drivers (although the newest I could find looked like they may have been 2008 drivers), turned the DVD upside down, and burned a label of text using the LightScribe program (hence, I know the burner works). But I wanted something more than text so I have tried repeatedly with the Label Creator. I set up the DVD the way I want it to print and everything looks good until I go to print. (I have selected the DVD [E - hp DVDRAM GT20L DC05190] The preview is blank except it has some kind of deformed garble in the general location of the image, but neither the title or data is visible). I click OK to let it burn the disk and it shows the progress bars moving across for several minutes, pops the DVD outs, says the operation was a success but the DVD is untouched. Any ideas? Thank you.
  22. utellem

    Audio Problems

    The sound on the DVD I made drags/hangs. The DVD is 6 minutes worth of still pictures with music in the background. I am burning to a 16x DVD-R (Verbatim), using Easy VHS to DVD, Version 1.2.198; 5.0.0.0. My computer operates on Vista is a 64 bit, Intel Quad CPU @2.4Ghz and has 6 GB of RAM. I have tried several copies, the last time shutting down other programs in an attempt to make sure as many resources as possible were available. I need the DVD for a funeral in two days and would appreciate any help.
  23. utellem

    Audio Problems

    Thank you.
  24. utellem

    Audio Problems

    Thank you for the suggestions! By the process of rebuilding the video and burning a DVD after each step, I have learned that the problem is the 8 second intro. video. Don't know why, but after deleting it, even the original production produced a good DVD. Now I need to replace that video. I made it with Roxio, doing a capture from a Youtube video. It was an mpg file. Does anyone know why it might have caused the problem?
  25. utellem

    Audio Problems

    As an experiment, I started over. I put in one 8 second introductory video with text, 66 pictures, and laid in the audio background. There are no transitions, outside of the introductory text, no text. The sound still hangs. If anyone has any suggestions, I would appreciate it. I am up against a wall.
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