Ok change that to MY DVD 10 Premiere... Contact customer support? And how would you suggest I do that? Click on customer care & try to sift through their preposted questions. Finally get through to an online form that never gets answered?
Have them tell me to go to web addy & put in my order # and password, when I clearly stated that I tried that & it does not work?
How can a user help me? Well one that has ordered it, still has the d-load on hand and can send it to me maybe? Gee now there is a novel idea!
I did not create this attitude, they did! From the looks of it, you could work for their customer support, as you have the same concept as them (talk a lot but actually say nothing).
I am looking for a true "community member" as they would not have asked how can they help me, they would know what I needed (the d-load). Not a person who is trying to drive up their number of post to look cool.