I burned 4 DVD-Rs and 1 CD-R from my work computer using Roxio Creator Plus - Dell Edition, Build 2.4.32a. It is a government issue Dell Latitude D620, with Windows XP Pro SP3. I used the Direct-to-Disk option using Sonic DLA. I used brand-new discs, formatted them, copied the data and then clicked the Make Compatible feature. I checked each disk after creating it and verified that I could read the data on the Dell.
I'm not having luck reading the data on my new personal laptop. It is an HP Pavilion dv6 Notebook, with Windows 7 Home Premium 64-bit. When I insert the CD-R, I see the CD label, as well as the 3 folder names on the CD. But Windows explorer says the folders are empty. When I insert any of the DVD-Rs, I only see the DVD label name, but none of the folders. Windows Explorer says the disk has no free space, but there are no folders or files visible.
Hope you can help.