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beebo

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About beebo

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  • Birthday 02/09/1963

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    Weaver, Alabma, U.S.
  1. It didn't mess up my drive, but I tried it. I never could get it to work either.
  2. Well I certainly don't work for Roxio, and can vouch for at least one of the others as not working for Roxio. I think we all can and do, understand how these programs can raise your BP, but accusations most likely will get you no help at all. The folks on this forum just like to help people. And speaking for myself, it helps me learn when I try to help others. I've never used Acronis. I don't use backup software. Most of the time, if not always, you have to retrieve those backed up files with the same program, which I don't care for. I always have Windows and thats what I use to back up. To an external drive. I agree with what I think the others are saying. I don't think the problem is Roxio. I've had LOTS of problems with Roxio over the years. I don't defend them. Have you tried other burning software? I would try another data burning/backup software. I'm sure you can at least find a free trial of some kind on the net. If that don't work, I would look at your PC as the culprit
  3. Are you talking about the software and/or drivers? If so, you could probably download them from Roxio's support site. Maybe. If you are able to do so, you might consider "Saving" those software and drivers files to a folder,and saving that folder. In case you need them again. Then you can open the folder and "Run" them. Now days, a lot of hardware comes with the drivers. In that case, all you would need to do is plug it in for the drivers. Are you using Vista or 7? But I'm pretty sure you would be able to download the software from the website. If you have another PC with a working drive, you might be able to rip the disc contents and transfer the software to your laptop via a thumbdrive or ext drive. If not, you may have to invest in an external DVD drive. Someone else just posted almost the same question. I just copied the response I gave him.
  4. beebo

    Disc. Tray Does Not Work, Download Software?

    Are you talking about the software and drivers? If so, you could probably download them from Roxio's support site. Maybe. If you are able to do so, you might consider "Saving" those software and drivers files to a folder,and saving that folder. In case you need them again. Then you cn open the folder and "Run" them. Now days, a lot of hardware comes with the drivers. In that case, all you would need to do is plug it in. Are you using Vista or 7? But I'm pretty sure you would be able to download the software from the website. If you have another PC with a working drive, you might be able to rip the disc contents and transfer the software to your laptop via a thumbdrive or ext drive. If not, you may have to invest in an external DVD drive. I hope I understood your question.
  5. And you are trying to retrieve those files with the same Roxio program that created them, correct? I recently had a problem where my 7 machine could not see ANYTHING on a disc, but when I popped it in my Vista machine, everything was there. The disc was sent to me so I'm not sure what OS he was using. I would also try and find a Vista machine to pop it into to see if you can see the files. If I back up files to disc, I never use a program like Roxio. My experience has taught me that I can not retrieve them with out the program that created the backup. I backup files on discs with the Windows OS for that reason. You may end up having to retrieve them on a Vista machine(using Roxio of course), copying them to disc using Windows(just copy and paste them to the disc in "Computer"), then retieving them to your HD on your 7 machine with the reverse process.
  6. beebo

    Pay Support To Get My Serial # To Work?

    I just had a problem where Creator 2010 wouldn't take my serial number. I had installed it a number of times without problem, but now it won't take the serial number. Since my product, at only 2 years old, was considered a "legacy" product, they no longer offered support unless I paid. I would have to "pay" to get the serial numer to work! Unreal. I took a suggestion from another post, for a different problem and tried it. It worked. Copy the disc contents to a folder you create on your desktop. Then you can change the compatability on the .exe file within the contents of that folder, to XP. I was then able to install the program. I may be wrong, but I believe that by merely copying the files to my HD and istalling from there, was the reason it worked. I'm not so sure it had anything to do with compatability. But I could be wrong.
  7. I am trying to install Creator 2010 Plus on W7 64 bit. I have installed this software before on a different computer, but I've long since UNinstalled it on that PC. I bought this software. I have the product key from the inside of the box. It keeps saying that the key I'm typing in is invalid. I've tried and tried. I've got it right, but it won't accept it. It's a 17 digit key. All letters are caps. Again, I'm typing it in correctly. I would appreciate any help.
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