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Everything posted by wjhanson

  1. wjhanson

    Adobe Flash Player

    I have Windows 10. When trying to upload new photoshow to my online acct, message that i must install Adobe Flash player but I already have it on computer. How do I upload new photoshow?
  2. I have Windows 10 and know I can't make DVD.  Can you still order DVD of show and if so, how much does it cost.  Also I have them downloaded on computer.  How do I make wmv or mpg2 file?  Thanks,

  3. Have Roxio Creator 11. Have made many CDs in past. Just upgraded to Windows 10 on HP desktop. Now when trying to burn new CD, get msg that drive is in use by another application. Nothing else is open. Thanks.
  4. wjhanson

    Unable To Burn Cd - Creator 2011 Under Windows 10

    Sorry, it is a DVD I am trying to make using desktop version of Roxio Photoshow..Ver 6.1.0, build 2. I have Windows 10. I don't get an error message it just doesn't do anything. I was able to capture one photoshow and make a DVD with another program but now that doesn't work. Corel help has tried everything but nothing works. So do you think they will fix the program to work with 10. It worked fine with Win 7.
  5. wjhanson

    Photoshow Bit 32 Vs Bit 64

    I bought new Photoshow (downloaded and Disc) and just noticed my computer is bit 64 and the program is 32. Would that cause issues?
  6. When I delete a picture, there is a blank space in the photoshow and the music will not go forward. Thanks for any help. I have Win10. Also, has the program been fixed to enable users to make a DVD?
  7. wjhanson

    Unable To Burn Cd - Creator 2011 Under Windows 10

    yes I checked and the DVD burner drivers are up to date. I uninstalled and reinstalled also. I was able to export video file and make a DVD using another program but not Roxio program.
  8. wjhanson

    Blank Places When Deleting Pictures

    How do you recommend we fix once the blank spots are there. Can I delete those pics and "add" them again or would that make any difference.
  9. wjhanson

    Blank Places When Deleting Pictures

    Using the desktop version. I have downloaded and made DVD using another program with no problem. Using desktop version. I have contacted Corel and gone thru about 6 attempts to resolve with no solution. I have uninstalled and redownloaded program. Do you know what makes the blank spots on the photoshow. It may be where I deleted a picture not sure. Thanks,
  10. wjhanson

    Adding Music To Premium Photoshow

    I am able to add music from my ITunes (and change to mp3) but when I added one song, 2 picture spots went blank and the music won't play. dxdiag attached. All songs and pictures play fine up until that point than it stops. I have redone the song with same results. Thank you DxDiag.txt
  11. wjhanson

    Photoshow Dvd

    I was using the desktop version when I was trying to add photos and make DVD. Later, I did a software update from Roxio help and it solved problem. Pictures uploaded and DVs made in 20 minutes. Thanks.
  12. wjhanson

    Photoshow Dvd

    I too am using Roxio Photoshow 6. It took over 9 hours to upload pics when trying to burn DVD. The music only took a few minutes but then I received error msg that DVD could not be made. I then tried to order DVd of photoshow and received email saying photoshow was on my web acct which I haven't been able to do in yrs. how do you order DVD and how much does it cost?
  13. I have Roxio 11 and Windows 7. I had to uninstall and reinstall program due to DVD issue while using photoshow. Now when I try to record songs from internet using digitize and convert songs, the recording level is too low. I have it on the highest volume but it never gets to the red (clip) as it did before. The songs are then recorded too low. I have Realtek speakers. Thank you.
  14. wjhanson

    Why Does It Take So Long To Burn This Time

    I was making DVD with only 50 photos and music. It took 3 hours for pictures to load and then music loaded OK but got error msg that DVD not successful. I have photoshow 6 and complete Roxio Creator program. I deleted both and reinstalled and same issue. I haven't been able to upload photoshows to my member online page for a long time. Get error msg. 403. Is there a newer version available? Mine is paid until August 2014. Thanks.
  15. wjhanson

    Error Msg

    Have Creator 2011. I received error 403 when uploading photoshow when 99% complete. Have uploaded other shows sucessfully. Help ticket response said to use browser other than IE. I have Google Chrome, but how do I specify which to use and will it make a difference? Thanks
  16. wjhanson

    Error Msg

    There is an option in "share photoshow" to upload to online acct. and email. Yes I did update my IE and did make a DVD with no changes. Any other suggestions. I have had this problem for years and have almost given up except that I can make a DVD. Should be able to post online and invite others to view or email as program says. Thanks.
  17. wjhanson

    Error Msg

    Once again I am getting error code 403 when trying to upload photoshow to either my online account or email. I have about 40 pictures in show and have used bothe my mp3 music or default one that is on program with same results. I have paid for Roxio for 2 years (until Aug, 2014)--- I have version 6 build 872/ I can make a DVD and it plays fine but would like to upload and share via email. What else should I do. I have Windows 7, IE 8. Thanks, 1 Roxio PhotoShow Premium Service - 2 Year Subscription electronic
  18. wjhanson

    Quick Find

    How do I delete all the music files that are in the quick find list? When making a new CD, I want to bring over just the file I have the new music in.
  19. wjhanson

    Error Msg

    I signed in and do have premium for another year+. Tried to do another photoshow on the online acct but it wouldn't let me upload more than 24 pix.
  20. wjhanson

    Error Msg

    I have version 6.0.0 Build 857. The photoshows are on "C" drive. I just tried to upload to online from "D", but same results...error code 403. I tried to upolad images to online photoshow, but I guess I don't havae premium because it says only 24 can be uploaded (mine has 275). I've been able to upload larger ones in the past with no problems. I have burned photoshow to a DVD so no big deal, just nice to be able to email link to friends. I have been using IE8 but just downloaded IE9. Same issues. I have made both Chrome and Mozilla my default. Same results. Must be some setting on my computer, just can't figure out which one since I've disabled my Norton for that period. Thanks for your suggestions.
  21. wjhanson

    Error Msg

    Sorry about answering the questions but at the time it appeared to be the music. Here are the answers and my dxdiag file that might be useful. Yes this is same problem that I had (and gave up on) last year. This photoshow is about 20 minutes long with 275 jpeg pictures. No borders or captions. Style used was pan/zoom simple style I have uploaded early in the morning and at different times during the day with same error results I have full membership with new disk backup I have Roxio Creator 2011 and full Photoshow I have latest version of Photoshow. Thanks again for any help.DxDiag-9-26-11.txt
  22. wjhanson

    Error Msg

    I was wrong. It isn't the music causing the problem with uploading to my member page online. I redid the photoshow using the music provided by the program and got same results. Uploads 99% and then gives the error code 403. I've disabled my Norton antivirus and marked Roxio.com as a "trusted" site. Some other setting must be wrong on my computer. Can't figure it out. Any help would be appreciated.
  23. wjhanson

    Error Msg

    Thanks for reply. I guess it is the mp3s that are causing the issue. I have latest full version of Roxio creator and have had no problem with other photoshows being uploaded.
  24. Roxio 2011-Windows 7- New HP 380T computer Have made many DVDs on Roxio which work fine but new one will only playback music and no pictures-Just black screen. have submitted ticket with many answers back but none work. I've remade photoshow-saved it in other formats, downloaded mp4-same results. Support says it has been escalated to higher level of help but it has been 6 weeks with no answers. Now when I try to open my original ticket, Internet Explorer shuts down. I opened new ticket referring to old, but cust. svc just said "don't do that". Can't get to my original ticket to respond. Any help would be appreciated.
  25. wjhanson

    Another 403 error

    I have the same error message with simple photoshow with one MP3. Called cust. svc and was advised to uninstall IE9 and install IE8. Did that...Same issue. Did anyone get a resolution?