Jump to content

tbrewst

Digital Guru
  • Content Count

    7,458
  • Joined

  • Last visited

  • Days Won

    10

tbrewst last won the day on February 3 2017

tbrewst had the most liked content!

Community Reputation

17 Good

About tbrewst

  • Rank
    Digital Master
  • Birthday 09/15/1954

Profile Information

  • Gender
    Male
  • Location
    Taos,NM

Recent Profile Visitors

2,232 profile views
  1. You're very Welcome. I'm glad it worked for you. Hold on to those in case any other Mac person has this issue. Have a good one.
  2. I was having this issue with NXT 7. While in the midst of trying to get supports help they sent me these instructions.I didn't use them since I'm on PC but I saved the email. I don't know if they'll work for you but it may be worth the try. Sorry for the lengthy post.Good luck. "I apologize for your Inconvenience. Please follow the below steps to resolve the issue. “You do not appear to be a registered user. Please re-install the application or call customer support with error code 1011” this problem is due to a corruption or the absence of the file that holds the user registration information, aptly named"userData.json". A “JSON” file stands for JavaScript Object Notation, and is a standard-format text file. Toast 18 stores a user’s registration information as a JSON file. The userData.json file is located in this folder path: ~/Library/Preferences/Corel/Toast/18.0 Note: The tilde (~) character simply indicates that this folder path is hidden. Please follow the below troubleshooting Procedure: The first thing to do is to check if you have the folder path given above, and if the userData.json file exists. Since the folder path is hidden, you will not be able to access it using the normal navigation method. So, in order to access it, do the following: 1. Click on the Go menu on the menu bar. 2. Select "Go to Folder..." 3. Type in "~/Library/Preferences/Corel/Toast/18.0"and click Go. 4. If you get a message stating “The folder can’t be found”, that means the folder path does not exist. And, yes, the “userData.json” file does not exist in this case. Note: In some cases, although the folder path does not exist, it will still open the Preferences folder, since this is the last folder in the directory path that does exist; and /Library and /Preferences are both system folders. 5. If the Preferences folder did not open, type in"~/Library/Preferences" (without the quotes) instead and click Go. 6. Under Preferences, you will be creating the sub-folder path /Corel/Toast/18.0. Proceed to the next section. Force-create the userData.json File Now, in most cases where error code 1011 is the problem, a "Corel" folder path will be non-existent. In some cases, there may be a Corel folder, but the sub-folders under it will be different; for instance, you will see a “Messages” folder instead. In either case, the "userData.json" file will be absent. As you may have assumed, the reason the JSON file does not exist is because the required folder that should hold it does not exist. What needs to be done, then, is to force the Toast 18 installer to create the userData.json file by manually creating the path: ~/Library/Preferences/Corel/Toast/18.0. Manually create the Corel folder path: 1. So, under the Preferences folder, press Shift+Command+N to create a new folder; 2. Rename the new folder to "Corel"; 3. Under Corel, create a "Toast" sub-folder using the same method; 4. Finally, under Toast, create the sub-folder called "18.0" 5. Run the Toast18.dmg (or Toast_18.dmg, or Toast18ESD.dmg) installer stub. The final step above will allow you to go through the Toast 18 registration process once again, which is what is needed to create the "userData.json" file. Once the installation is complete, you should now find a userData.json file in the /18.0 sub-folder. The information inside the file is encrypted, so you will not see any useful information when you open it with TextEdit. It is important to note that if you have any antivirus software installed on your Mac, you will need to disable it's real-time protection so it doesn't interfere with the installation."
  3. tbrewst

    Windows 10

    We are going to need more info. What is happening?What app are you trying to use when it occurs? What does the actual error say exactly?
  4. tbrewst

    ISO Burn Issue

    That explained that. Thanks for the answers clanp. Thanks for the response Brendon. I knew something weird was going on. I was doing some reading and this page has a few programs listed that will work with them.Try one and see what happens.
  5. tbrewst

    ISO Burn Issue

    That's what I said. If that image is of an audio CD then burning it to a DVD is not going to work.The format will be of a CD not a DVD. If you burn that image to a CD instead of a DVD I bet it will play.
  6. tbrewst

    ISO Burn Issue

    How was the music made into an ISO to start with? If that image is of an Audio CD then it won't work burning it to a DVD. Once the image is burned to the DVD can you look at the contents with File Explorer in Windows? If so what kind of extensions are on the files you can see?
  7. I didn't say yours was old just that we had different versions. I take it you have the Roxio program disc.If so the first thing to try is to insert the disc and when the box pops up asking what you want to do click Repair. Let it do it's thing and see how it responds afterwards.If that doesn't work then we'll think some more on this.
  8. In your first pic I don't see any optical drives listed above "Save Disc Image file". You should see your drive(s) listed so you can choose which one to use. If you don't see one listed then your only choice will be to save an image and then burn that to a disc. The question is why don't you see them. You said you can burn Data and MP3 discs. The process should be the same The first pop up box you get should be the one letting you select drives or an image. So you're getting that box when doing the other burns,correct? If so then Roxio is seeing the drives. Your installation could be corrupted. If you are getting the drive selection screen on the other methods of burns then maybe you should try an uninstall and reinstall. P.s.-I am using NXT6 but MDC hasn't really changed.I was able to burn .wav files to an audio cd just fine. Another thought.You should be able to use Roxio to burn the image. You have to get out of Music Disc Creator and go to Data discs (probably) and choose Burn Disc Image. You should be able to create the disc that way also. Again I'm using NXT6 so the location of the Image burn could differ.I can't remember back to NXT2
  9. tbrewst

    How To Remove Roxio Virtual Drive 10

    I don't know that Revo will work.It may if you use Forced Uninstall but I've found that to be tricky to use and haven't had much success with it. I hate to be the one to mention this but I think if the OP found Registry entries that have to do with Virtual Drive then doing a Regedit and deleting them may end up being the way to go.Of course backing up the registry first is essential for safety's sake. I hope I'm not interfering Brendon.
  10. When I click "About" it brings up a box but it doesn't show the serial number.All it says is registered to: my email address. I installed from the Pro Content not as a standalone product. I've now downloaded and installed SP3. The end result is the same thing happened.It went through the install and then the Invalid Serial Number box popped up. When I closed out of all of them the remaining box said the install had succeeded. Even though that is the case I can no longer find WinDvd on my system.The icon is gone and when I do a search on WinDVD all it finds is the SP3 .exe file. I tried to go in and uninstall and start over but WinDVD is not found by either Revo Pro or Win10 System uninstall feature.It's just gone. Sorry,forgot to mention I have Windows 10 Fall Creator Update applied and all updates installed available as of this morning. I will try and contact someone about this.
  11. tbrewst

    Windows 10 Fall Update

    I ran mine directly from Windows Update. The first time I ran it it failed.When I retried it went just fine.No problems seen so far.
  12. tbrewst

    Label Creator Nxt Pro 6

    That's weird because this page from the NXT 6 site clearly states there is one. But danged if I can find it.
  13. tbrewst

    Capture Android Help

    Are you sure that you are outputting video from the phone to HDMI? Oft times there is a setting that turns it on in the phone.
  14. tbrewst

    Play .iso File

    I'll have to check that one out.Thanks
  15. tbrewst

    Play .iso File

    I looked and that's why I suggested VLC in the first place.
×