When I attempt to make duplicate Disc copy, sometime it will do the first copy .and some time it will not and give me an error reading. When it dose create one copy and then I click on 'Make Another', the same error comes up as listed below:
Sense: 05 ASC: 2c ASCQ:00 (command 53)
My computer: zt Systems (ZT Reliant) Model: 861Ni-40 Serial NO: 203761590010
Windows 7 professional 64 Bit, purchased, March, 2010.
Roxio Crator 2010 PRO, (which has never operated correctly) was purchased from you on, May 25, 2010.