Hi again Brendon I'll take your questions one by one if I may. Firstly I don't know anything about sound editor because i have never used it. Basically what is happening is there is no sound when i try to play any of my playlists. As to there being a conflict with another program i find that hard to believe as there are no new programs installed. The only thing that as been installed apart from the daily security updates was a windows 10 preview update, apart from that nothing.. Why i said that Roxio might be corrupt is that you mentioned previously that Roxio uses a hook to utilise the windows audio system, and once again it's a problem with audio. Anyway you can breathe easy my friend i have not re-installed yet, i have only used the repair option. The other problem is i'm not that tech minded i know how to do the basics. I did consider re-installing but decided to run it past you first. as to there being three blank pages i have absolutely no idea, i just typed and sent. hope this one comes through ok.