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Lobsang

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About Lobsang

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  1. Lobsang

    Please Help..."crazy Talk"

    Well I am no computer expert so I would not know to do this and really I would think the experts at Roxio would have suggested it. Maybe they were not so "expert". But really I still have the 2010 and am happy with it and my motive in getting other software is really to expose myself to it. Even though I am not really adept at computers I found the Roxio very good but I am starting to outgrow these basic programs and want more possibilities so when I can afford it I would like to think about a higher level more professional program. But I will say that Roxio did help me and treated me right and I would recommend them on that basis. I just purchased and receives the cable and disc to make my VHS tapes into DVDs from Roxio and that program really works great.. Thanks
  2. Lobsang

    Please Help..."crazy Talk"

    I really appreciate the help! Here is what happenend. Roxio technical support looked into it and ultimately after bumping me up to tier 2 support this was the final result.. "Thank you for contacting Roxio Customer Care. I re-create your issue and it is within the audio decoder that is included in Creator 2011. I find our that Creator 2010 and Creator 2011 has a different decoder. At this point since there is no solution that we can apply I will forward this issue into our development team for further investigation. I will update you once I receive any information that we could apply to your issue. We would like to take this opportunity to thank you for your understanding and would be delighted to welcome you back as a valued customer in the future. I would like to take this opportunity to thank you for your understanding and would be delighted to provide you more information in regards to your issue." So I put Creator 2010 back on and they actually gave me my money back on the 2011 pro which went smoothly. I will stay with the 2010 and order another package maybe from Sony or Corel and possible try with Roxio in 2012 since I really like the program. Thanks again for the help! I appreciate what you guys do here...
  3. Lobsang

    Please Help..."crazy Talk"

    Thanks.. I took a picture and the dark bar on the upper right is "flickering" http://picasaweb.google.com/117877977101477512864/20110104#5558544731418494834
  4. Lobsang

    Please Help..."crazy Talk"

    It is a canon sx210is digital camera with high definition video and stereo sound. It has always functioned flawlessly with the Roxio 2010 creator.. Now here is another observation. If I click edit on the native track and that "ocilloscope kind of thing" comes up it only goes as far as half the distance across the screen where it used to always go all the way in the creator 2010. I just cannot remember but it seems as if before all these videos were not in quicktime but I could be wrong. Also I just do not understand why all these files that used to be able to be brought into the roxio program have the red circle with the line through it like a no smoking sign and cannot be brought into the program.. Sorry to be so difficult but I am trying to communicate so you will understand me.. Thank you so much for helping me..
  5. Lobsang

    Please Help..."crazy Talk"

    Yes it does play correctly from the camera as well as from the file on the computer. It indicates that it has been saved as a "quicktime" file and I just don't know enhough to know if that is the same kind of file that I used to import into Roxio creator 10. Also if this means anything. A bunch of my files that used to play and be normal have a red circle over then and a line through it. And they will not add to the storyboard. Something has changed. Additionally let me also say that when I had both roxio 2010 and 2011 on the computer 2010 continued to work fine and you could import with no gibberish but 2011 had the gibberish.. Sorry to be a nucense and I really appreciate your patience and help
  6. Lobsang

    Please Help..."crazy Talk"

    I am feeling kind of dumb right now because I have had 2 problems this week. Let me preface by saying that I had Roxio Creator 2010 and over time was doing very well with the program (with some help initially from yo9u guys). This week I upgraded to Roxio 2011 Pro... So I downloaded the program and proceded as I would with the old program. I made a video with my camera with talking in it. I then brought the video into the new 2011 pro program. But instead of normal words comming out it is like gibberish or backward talk or something weird sounding that cannot be understood. Sounds like a crazy foreign language. So what I did is I uninstalled Creator 2010 as a precaution but the gibberish in Pro2011 was still happening. So I uninstalled Creator2011 pro totally and then I used the disk that came in the mail to reinstall but STILL when the video is played on the storyboard it is in gibbirish! Can someone give me a solution so I can just get to using the program like I did before I upgraded.. ? I would sincerely appreciate it.. Thank you in advance...
  7. Lobsang

    I Really Need Some Help..

    Thank you sknis! It is resolved... YOu really helped me.. Thanks...
  8. Lobsang

    I Really Need Some Help..

    Thanks a lot sknis. I did it and it mostly worked! I really aprreciate the help. I was able to get the Sonic Fire component running but I still cannot find the Sound Soap part. I am sure it is in my computer but the files are named in a confusing fashion for a beginner, at least I think. So if the last file is there I just cannot locate it and if I randomly open Roxio 11 files it gets confusing. Back when I went to school there were no computers accept one that was giant and took these punch cards so I have difficulty. I have learned a lot but I still need to take classes or something. If you could give me any other advice I appreciate it and if you cannot that is OK too. I sincerely appreciate your generous help. L
  9. Lobsang

    I Really Need Some Help..

    Hello.. I just upgraded from Roxio 2010 Creator to Roxio 2011 Creator Pro. Everything seems fine with the basics but they said that there were additional programs that came with the purchase. Specifically the SmartSound Sonicfire® Pro and the BIAS SoundSoap™ SE. After downloading on line and following all the instructions I am unable to find them to use them. I did go back and tried to download them specifically as they have different key numbers in the e mail Roxio sent me but I could not get connected as they said I had used up my downloads which I do nor recall doing. You guys on here have helped me emensly a time before and I have faith that someone knows the answer. I would really appreciate your help again.. Thank you so much..
  10. Lobsang

    Roxio Creator 2010/ No Drive Detected..?

    Thanks a MILLION folks for helping me. I am VERY GRATEFULL!! YOu are great and very knowledgable.... Thank You!!!
  11. Lobsang

    Roxio Creator 2010/ No Drive Detected..?

    I am getting the feeling I have done something wrong.. http://lh4.ggpht.com/_erry4gKLdyY/TPGR_QitppI/AAAAAAAAVyM/K7l7W5Or7iE/s640/IMG_5580.JPG Thanks
  12. Lobsang

    Roxio Creator 2010/ No Drive Detected..?

    Thanks.. Here it is... http://lh4.ggpht.com/_erry4gKLdyY/TPGNNG1WBsI/AAAAAAAAVxg/BTcaqBoUClY/s640/IMG_5578.JPG
  13. Lobsang

    Roxio Creator 2010/ No Drive Detected..?

    I am running Windows 7 in English and here is the picture.. http://lh4.ggpht.com/_erry4gKLdyY/TPF6Q9ujVMI/AAAAAAAAVvc/3WvVX_0NvEI/s640/IMG_5576.JPG and Hanes is like this with the H in upper
  14. Lobsang

    Roxio Creator 2010/ No Drive Detected..?

    I am sorry for the trouble and I REALLY appreciate your patience and help. Yes I am positive the PxFix is correct. And I pasted the command exactly as you gave it. But now it is asking me if I am sure I have spelled it right but is still not allowing in the command. Thanks
  15. Lobsang

    Roxio Creator 2010/ No Drive Detected..?

    Yes that is the message I get... My user name is Hanes. I don't mean to sound dumb but I do not know if I am the administrator. I was in school years before computers and I am just learning.. Thanks.. (I am the only account on the computer)
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