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Roxi Baby

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About Roxi Baby

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  1. Roxi Baby

    Emc 7.5

    Apart from the above question each time I try to move anything to a folder by dragging and dropping - keep get roxio message come saying trying to install and then could not open certificate readig DLL. Any suggesions? PLEASE
  2. Roxi Baby

    Emc 7.5

    You said 'format your hard drive and installing everything again' to do this don't you need to have the windows disc to reinstall which I don't have - they don't give them to you anymore so how do I go about formatting my hard drive?
  3. Roxi Baby

    Emc 7.5

    Was definitely going through the steps to uninstall roxio with Revo Uninstaller and got that error message! Also tried the microsoft installer clean up utility and at the end of the long process - tried to reinstall and got the same error message. Next created a new Administrator Account and tried insstaling Roxio to that - same error message!
  4. Roxi Baby

    Emc 7.5

    Was definitely going through the steps to uninstall roxio with Revo Uninstaller and got that error message! Also tried the microsoft installer clean up utility and at the end of the long process - tried to reinstall and got the same error message.
  5. Roxi Baby

    Emc 7.5

    Installed Revo Unistaller - followed above and whilst trying to uninstall Roxio came up with the same error message 'UNABLE TO FIND A CERTIFICATE FILE' I hit OK an dthen 'COULD NOT OPEN THE CERTIFICATE READING.DLL' and machine froze again....!!!!!!! What I am doing friggin wrong? What is a certificate file? I really do appreciate your help!
  6. Roxi Baby

    Emc 7.5

    So sorry but I am not a computer savy so need a bit more easy steps. You said Try starting in safe more or, alternatively, use task manager to shut down any running libraries and then try deleting any roxio items In Task Manager I went into applications tab and there was nothing there, so I went into Process Tab and there were a big list of files, under USER NAME they varied from Network Service, System, Local Service, Lesley and the CPU was 00 except for the last one which was System Idel Process and the CPU was 99 - do I delete ANY of these? Tried to go back to C:\Pgroam Files\Roxio and it said 'unable to find a certificate file - I hit OK and then a message came up could not open the cert file reading dll - I hit OK and the machine froze up so I had to close down under task manager. You didn't answer my question 5 about going into browser and clearing out cookes, how do I get to browser? Thanks!
  7. Roxi Baby

    Emc 7.5

    Sorry but I still need HELP! Printed off link above and started going through the steps - thanks for that. Step 1 - Msconfig - OK Step 2 - Wouldn't let remove any Roxio Prgorams - GOT SAME ERROR MESSAGE AS BEFORE (above) Step 3 - Show hidden files - OK Step 4 - Delete Folders - C:\Program Files\Roxio - error message "Cannot delete Shellex.dll - Access is denied" - C:\Program Files\Sonic - OK - Next two were OK - C:\Docs & Setting\All Users\Application Data\Roxio - no Roxio folder showing - C:\Docs & Setting\All Users\Application Data\Sonic - no Roxio folder showing Empty recycle bin - OK Step 5 - Go into browser and clear cookies and browsing history - wasn't too sure where to locate them, when I clicked on tools there was not option window? Step 6 - Haven't done yet wasn't sure whether to carry on before sorting out above. Sorry but any HELP would be appreciated. Cheers
  8. Roxi Baby

    Emc 9 De

    Thanks.
  9. Roxi Baby

    Emc 9 De

    Have been given roxio creator 9.0 DE can you tell me if this works on Windows XP Service Pack 2 Windows Media Player 9 Internet Explorer 6 as I am currently running 7.5 but been having problems so had to uninstall it and before I put it back on was wondering if I should use creator 9 disc instead? Thanks in advance.
  10. Roxi Baby

    Emc 7.5

    OK did as you suggested 'Uninstall the software, and reinstall, after a reboot. Whilst uninstall this error message came up 'there is a probem with this windows installer package. A program required for this install to complete could not be run. Please contact support personel or package vendor.' I clicked on 'OK' and right at the end got another error message 'Fatal error during installation'. I turned restarted the computer and put the disk in to Re-install EMC.7 and got this message 'unable to find a certificate file' and then another message 'there is a problem authenticating your version. Please make sure your system is set to the current date. Please help me! Try this http://kb.roxio.com/search.aspx?URL=/content/000086CR&PARAMS=set-locale=en
  11. Roxi Baby

    Emc 7.5

    Also use Pinnacles V.10 - have created a movie/slide show and this burns OK so should I still uninstall Roxio? Thanks again
  12. Roxi Baby

    Emc 7.5

    Tried the repair but still not working, also tried to save to ISO again but still doing the same as before? Any more suggestions!!!! Thanks
  13. Roxi Baby

    Emc 7.5

    Created project in DVD Builder but halfway through encoding/burning it vanishes off the screen (like a ghost)and takes me back to the desktop. I try to go back in and open project again but it says it's being used by another person. So I then have to restart my computer. Each time I restart computer I can get in and open project again but just doesn't want to burn to DVD. Tried saving to ISO file but again does same thing, without warning it vanishes and takes me back to the desktop. Any suggestions. Using Windows XP, SP2, and have already rolled back to Internet Exp0lorer 6 and Windows Media Player 9. Roxie
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