Thanks Sknis. It is not so much that I don't know much about computers. It is more that I don't know as much as you guys do, especially about Roxio. That is why I ask so many questions. I have reinstalled Roxio several times before, but something has changed now, and I can't get it back. I have asked in 2 local places, both told me they didn't work with Roxio. One said they could try, but that they have to do Windows Restore first, and start all over from clean. The other one said, that if in all this time, the guys in the Community , haven't been able to help, their chances of being successful would be much less.. I can't count on my kids or grandkids. Actually, in my home, I am the geek everybody goes to for computer help.I You guys were my last hope.
Since I have talked in this Community about how I came to lose my installation, I have asked more than once for suggestion of which version would be the most similar to the one I was using, so I can download it in my Windows 8.1, but nobody seems to want to answer that. I went and asked in Sonic Stores Customer Service, but they said they couldn't answer that question and sent me to another address to try. I went there, but could not find anything there either. I contacted Corel, that seems to be the new place to go for help with Roxio sales. They suggested the newest NXT version, but they would not say if there would be a problem donwnloading and installing after I had Roxio in that computer, even though that got uninstalled when the local geeks did a Windows Restoration in that computer.
I have always bragged about how great Roxio was, and how helpful the community had been with me, and now I just feel very sad and dissapointed.
I would appreciate it very much if anybody wants to take chance and help me keep troubleshooting, or give me a suggestion of the version most similar to Creator 2010, so I can try downloading it in my Windows 8.1. And please, let me know if you thing if having had the software previously downloaded in it could be a problem.