After several months of running Roxio 8, I suddenly can no longer launch the application. When I attempt to launch the application (the home or main component), I get an "error" prompt (simply a tiny window with a red x icon and an OK button). Clicking Ok results in another rror message. This error message also has the rex x icon and Invalid pointer (comError, 80004003). The Roxio application fails to launch. HOWEVER, looking at Windows Task Manager, a Roxio-Central.exe instance is listed in the Processes Tab (about 18MB).
What I have done:
Attempt 1
Carefully uninstalled Roxio (main and the added content CD).
Reboot
Reinstall
Result--same error
Attempt 2
Carefully uninstall Roxio using Windows Add/Remove Programs
Defrag
Reboot
Virus Check and Spyware Check (negative)
Reboot
Reinstall
Result--same error
Attempt 3
Carefully uninstall Roxio using Windows Add/Remove Programs
Search frustratingly for the Roxio roxizap.exe app.
run roxizap
reboot
reinstall
Result--same error
I carfully reviewed the forums and find only one passing reference to this error that seems to indicate a Windows XP SP 2 issue (this is not the case in my instance and is an odd "solution" anyway).
Machine Info:
Downloaded version of Roxio 8 (regular version)
Windows XP SP 2 plus all updates
1 GB memory
60 GB harddrive (over 35GB available with Roxio installed)
I must admit that I am frustrated at this point.
