Uninstalling EMC 8 results in BSOD on reboot. Extensive google search finds that several EMC products cause this, at least through v9. Truobleshooting a "recorder not found" or "no recorder" issue I found that versions before EMC 10 used packet writing like drag-to-disc which seems unpopular among geeks. I have EMC 8 and then upgraded with EMC 10. I think I left v8 onboard for some items not in v10 and was told by Roxio that there was no harm in doing so. To rid myself of possibly mischievous packet writers, I tried to uninstall v8 via "add/remove programs". On reboot, I got the BSOD: "Stop: 0X0000007B (0XF78A6524, 0XC0000034, 0X00000000)". Google search found explanations but no way to boot successfully. Many indicated the need for re-format and reinstallation of OS which I eventually did then restored the OS drive (that has all program files, including EMC 8&10) by Retrospect from an external USB drive. All was restored, including EMC 8, and all worked well. I rebooted several times just to be sure and the PC family got along well. Still wanting to get all Roxio cleanly uninstalled (then reinstall EMC 10 by itself), I began by uninstalling EMC 10 via "add/remove programs" and it worked. To be thorough, I rebooted and there was no BSOD. Then I tried uninstalling v8 by same mechanism, rebooted and got the aforementioned BSOD again. There is a Microsoft article about such things happening with EMC 5 due to a registry entry retained, involving 'upperlevelentry'.
It looks like I have two possible choices: 1) reinstall Windows XP Pro SP3 again and reinstall everything item by item [how horribly depressing]
2) use the Microsoft article (EMC 5) hoping that the offending registry entry is the same for my issue....still a daunting task.
Perhaps someone knows what files/registry entries are problematic for EMC 8.
Given that Microsoft found the Roxio registry error for EMC5, why is Roxio so ignorant about it? There are a lot of people with this BSOD when uninstalling EMCx (some during installation too). Roxio won't talk to me unless I buy EMC 2011. Why would I do that if I can't get the older offending version uninstalled? For every minute computers save me, I spend 5 minutes fixing them. Why are there no Lemon Laws for PC and software?