Running Windows 7, new computor, I7 intel machine:
When uploading I get the same error message: "Failed to upload error 403 please try again" and again and again and again! I tried uploading on my old XP machine and it went through but I must be able to use this software on the new computor as the old computer is going away!
I spent over an hour with a heavily accented man who had me reconfigure my explorer settings and several other changes on this brand new computer and after an hour of his searching data bases for clues and trying everything he suddenly could not hear me on the phone and had to go! I was supposed to get an email for feedback on my experience but it never showed up!
Too bad there are problems as I like what it does when it works as advertized. Unfortunately I will be taking measures to recover my two year subscription if this can not be resolved soon. Right now I like the capabilities of the software BUT should this not be fixable I will unfortuanately have to release a negative review that will certainely inhibit sales. An hour of my time costs more then the two years of service! Hense I can't afford several hundered dollars of my time reconfiguring my brand new state of the art computer any further to accomodate software bugs.
I can not be the only one this has happened to so lets cut to the chase! What should I do?