Thanks for the reply.
It's very strange. All drivers are, apparently up to date and I have repaired both Creator and PaintShop without solving the problem.
I had a similar problem with Creator11 that seemed to have been cleared after instructions from support but then reappeared. Decided to upgrade to try and solve the problem.
Label Creator under Creator9 used to run perfectly i.e replacing an image was instantaneous every time.
The only thing I have noticed, which seems a bit strange to me, is that Label Creator is not loaded directly into Program Files (where, as a program, I would have expected it to be) but under Program Files/Common Files/Roxio Shared/13.0.
I have also found that if I fix the shortcut, under Advanced System Care, then Label Creator will then run without needing a restart.
I might try knocking Creator12 out and re-installing (again!).
Do you know if the 3 files (Creator2012, Content & Installer) need to be installed in any particular order, as I installed them in the order they downloaded i.e 2012 then Content then Installer.
Again, thanks for the reply Ken.