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Andy Johnson-Laird

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Andy Johnson-Laird last won the day on July 24 2014

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About Andy Johnson-Laird

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  1. Andy Johnson-Laird

    Stuck At 99%

    That's an interesting workaround -- I suspect, when burning Blu-Ray or HDDVD, that we'd better not have any other applications running that might otherwise cause a real buffer underrun, otherwise we're going to have pretty expensive coasters. The only tangible workaround I was told to try was to run Toast 11.0.0. I'll get to try that this weekend. Regards Andy
  2. Andy Johnson-Laird

    Stuck At 99%

    From what did you upgrade, please? Toast 10 or Toast 11? It seems odd that your upgrade to 11.0.1 fixes the problem as for most of us so afflicted, 11.0.1 seems to be the cause of the problem. Also, out of curiosity, what BD drive were you using? Regards Andy
  3. Andy Johnson-Laird

    Stuck At 99%

    Roxio Toast 10 is still on sale at Amazon.com it seems. http://www.amazon.com/Roxio-242600-Toast-10-Titanium/dp/B001O5CUIK I've not had any feedback yet -- other than, very oddly, a Customer Satisfaction Survey. I say "oddly," because how can I assess my satisfaction when nobody has responded to anything? I therefore marked my level of satisfaction as poor across the board and explained that I felt that sending out a survey prematurely was unfair on the Customer Support people as well as the software developers. I'll wait for a week before invoking Plan B. Regards Andy
  4. Andy Johnson-Laird

    Stuck At 99%

    I'm afraid I have no data to show that Roxio is aware of the problem, nor whether they monitor the forum. However, I have filed a ticket (#1205329) which says: ---- WebTicket 4/2/2011 Please refer to the Toast 11 Support Forum -- there are several Toast users (including me) who are reporting that 11.0.1 with the BD-R Plug-in hangs when writing to a BD-R. It shows 99% complete, but never actually finishes. Look for a thread called "Stuck at 99%". Toast 10, in comparison, when given the same .MOV file burns the BD-R without any problem. Thanks Andy ---- I hope that will attract Roxio's attention. Plan B (which I will execute in a week) is that I will send a letter by Federal Express to Fred Amoroso who is the President and CEO of Rovi Corp. (the corporate owners of Roxio). See http://www.rovicorp.com/company/1380_1705.htm for details of Mr. Amoroso. I infer that he will be at the Headquarters office, at 2830 De La Cruz Boulevard, Santa Clara, CA 95050. Regards Andy
  5. Andy Johnson-Laird

    Stuck At 99%

    To follow up on my previous posting, even though Toast 11 wedged at 99% complete, I can successfully play the resulting BD-R in a Sony Blu-Ray DVD player that I bought from Costco today, so I think I can infer the BD-R is probably OK. As an experiment, I used the same 16GB .mov (89 minute run time) file with Toast 10 Titanium Pro with the BD-R plug in -- it burned a second BD-R without wedging, verified, and finished without error. Therefore, this tends to confirm that the problem is a bug in Toast 11 and/or the BD-R plug in that requires Roxio's developers to correct the problem. As a previous poster pointed out, it is not clear whether the BD-R is ready to go when you first see the "99% Complete" hang in Toast 11. Just on hunch, I'd let it sit at the hang for a few minutes. Have a glass of wine or try calling Roxio support -- do something to pass the time for several minutes just in case it hasn't really finished. Better yet, if you have Toast 10 TItanium Pro (or the BD-R plug in), don't use Toast 11 until this problem is fixed. BD-R media is too expensive to fritter away on software that clearly has a bug in it. Hope this helps Regards Andy
  6. Andy Johnson-Laird

    Stuck At 99%

    I'm having the same problems too. Using a Pioneer BDR-206 connected via FW on a Mac Pro with 32GB of RAM running OS X 10.5.8 (Leopard). Toast 11 Platinum 11.0.1. (Build 678) with the BD Plugin -- all freshly downloaded and installed today. The BD burn gets to 99% and wedges. You can click on Cancel, but that wedges too -- so all you can do is force quit. The BD-R seems to have been burned OK. I can see the BDMV folder and CERTIFICATE folder. Of course, the DVD Player on the Mac does not start up and play it, however, if I use VLC, point it at the DVD/STREAM/00001.m2ts file, it plays from beginning to end -- all 89 minutes of it. This seems more like a fundamental bug in Toast 11/BD Plugin rather than a permissions issue. The system log (accessed using the console.app) is shown below. Can someone at Roxio please look at this issue as it is affecting several of us loyal Toasters! Anyone know if Toast 10/BD works any better? Regards Andy Johnson-Laird Forensic Software Analyst Portland, Oregon Console output (Note: No crash log was produced as I forced quit Toast 11): 2011/04/01 [2011/04/01] 13:06:54 [0x0-0xed0ed].com.roxio.Toast[2337] ****** CMediaConverter::DoPass1() took 5828.79 secs to complete ****** 2011/04/01 [2011/04/01] 14:16:59 SystemUIServer[316] <NSThread: 0x17668280>{name = (null), num = 159249} 2011/04/01 [2011/04/01] 14:16:59 SystemUIServer[316] <NSThread: 0x5087f0>{name = (null), num = 1} 2011/04/01 [2011/04/01] 14:41:20 com.apple.launchd[141] ([0x0-0xed0ed].com.roxio.Toast[2337]) Exited: Terminated 2011/04/01 [2011/04/01] 14:43:51 DVD Player[2708] NSDocumentController Info.plist warning: The values of CFBundleTypeRole entries must be 'Editor', 'Viewer', 'None', or 'Shell'. 2011/04/01 [2011/04/01] 14:51:10 Toast Titanium[2729] Error loading /Applications/Toast 11 Titanium/Toast Titanium.app/Contents/Frameworks/mc_enc_avc_cuda.framework/mc_enc_avc_cuda: dlopen(/Applications/Toast 11 Titanium/Toast Titanium.app/Contents/Frameworks/mc_enc_avc_cuda.framework/mc_enc_avc_cuda, 265): Library not loaded: /usr/local/cuda/lib/libcuda.dylib Referenced from: /Applications/Toast 11 Titanium/Toast Titanium.app/Contents/Frameworks/mc_enc_avc_cuda.framework/mc_enc_avc_cuda Reason: image not found