This problem has never happened before and I find it kind of odd. I've used Roxio on several other computers as well and this isn't happened there either. Of course it might be something other folks have encountered before so that's why I am turning to the forums here. Maybe a Roxio tech support staffer might be able to help out too? Any help is much appreciated!
First off, I am using Roxio Easy Media Creator 7.5, Windows XP, SP3 on a laptop. I can load up the regular menu with Music, Data, Photo, Video, DVD, Applications and Tools as the headers. When I go to "Create new audio CD" it lets me into the next step to select the specific files. I can get them all selected and get set to start burning. I've been able to get it to start burning, to varying degrees. It either burns for a minute or so then it disappears and I cannot open my disc drive to get the CD out...as if it is still burning. Or it will only allow it to start burning for a few seconds before it disappears. I tried uninstalling completely and then reinstalling. I thought that might have worked but it still did not. I am at a loss at this point. Again, any help is much appreciated. I'd be happy to answer any additional questions to help make troubleshooting easier.