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rickluc

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About rickluc

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  1. rickluc

    Installing Roxio Creator 2011

    I contacted Tech support this morning and after a few message and sending them my log file they sent back this message. I didn't have Explorer 9 installed. Did #2. Had already updated my video card driver a long time ago. Didn't check on #4. Did #5. Hallelujah. Everything starts now. Never had a chance to try everything, a little overwhelming. Did try video capture with my Roxio Video Capture USB off of my old analog camcorder and it worked. FANTASTIC. Thanks for everyones ideals and help. Hopefully won't be back for a while. Thanks again From Teck support; I suggest you to follow the steps given below to resolve this runtime error: 1)Uninstall Internet Explorer 9 Beta if you have installed on your computer. 2)Update Direct X with latest version using the link below: http://www.microsoft.com/downloads/details.aspx?FamilyId=2DA43D38-DB71-4C1B-BC6A-9B6652CD92A3&displaylang=en 3)Update Video card driver: You can very well update your video card driver based on your make and model number of your computer or you can contact your computer manufacturer to update the same. 4)Turn off Windows Aero feature if enabled: http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-problems-with-Windows-Aero 5)Download and install MSXML.msi 4 SP3: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=7f6c0cb4-7a5e-4790-a7cf-9e139e6819c0&displaylang=en
  2. rickluc

    Installing Roxio Creator 2011

    So will the SP3 work with Windows 7? Thanks
  3. rickluc

    Installing Roxio Creator 2011

    I was wrong, I have 4 programs of MSXML 4 SP2. Just different KB numbers. Is this normal?
  4. rickluc

    Installing Roxio Creator 2011

    Sure any help would be appreciated. Thanks for the headsup on posting to discussion group. I was sure trying.
  5. rickluc

    Installing Roxio Creator 2011

    Also was reading Sonic Boom's pinned message about DirectX9. To much there for me to understand. I found on my computer system that I have DirectX11. When I was installing Creator 2011 I was watching the screen and it looked like DirectX9 was installing. Don't understand computer stuff to well but would DirectX9 over install DirectX11? Should I also try to do what he recooments before reinstalling? If so as I said, I'd have to have it explained a little better for me to understand. Thanks
  6. rickluc

    Installing Roxio Creator 2011

    Link worked this time. Thanks Went to this link and it doesn't say that it is for operating system Windows 7. Although I do have the MSXML 1, 2, 3 in my control panel, programs. So it's OK for Windows 7? Thanks
  7. rickluc

    Installing Roxio Creator 2011

    I can't get the link to MSXML 4.0 to work. How do I find that download? Thanks
  8. rickluc

    Installing Roxio Creator 2011

    Thats a Roxio C2009USBCaptureDriver.zip file. Isn't that the driver that was on the installtion disc for Roxio Easy VHS to DVD?
  9. rickluc

    Installing Roxio Creator 2011

    I never had Creator 2009. I think what you are refurring to is the file I downloaded to use for my Roxio Easy VHS to DVD Vedio Capture USB if Creator 2011 didn't install one for me. What are you telling me about reinstall Creator 2011? That I should log out of my Family Account and log into my Admin. Account, or does it matter? Thanks
  10. rickluc

    Installing Roxio Creator 2011

    Well could it have been that I was trying to attach a folder instead of a file? I thought I had read some where that some would like to see the log files. I can type %appdata% and it took me to my c:,user,family, roaming folder. Of course there wasn't any log files there. I found them in my C:, user, admin name,roaming, roxio log files. What I do is run in the family account all the time. I never log out of this account and log into my Admin. account. If I'm installing software that wants permission to install it gives me the admin password window. So I found the log files in C;,users, admin. name, appdata, roaming, Roxio Log Files. Could this be why my Creator 2011 isn't loading right? I'm going to try to upload again but the file size is 2.56 MB. Maybe I can go into folder and upload files. Thanks
  11. rickluc

    Installing Roxio Creator 2011

    Well I found my Roxio Log Files. I'm not able to upload for some reason. They are zipped and on my desktop. I go down below message box and click on the browse button. It takes me to my desktop where I click on the zipped file. It shows the path in the browse window. I then click on Attach this file. I waits a little bit and it comes back and says Error No file was selected for upload. I'm logged in to this discussion group.
  12. rickluc

    Installing Roxio Creator 2011

    Well I'm back. I unistalled Roxio Easy VHS to DVDand cleaned registry. Removed anything that had a name of Roxio or Sunic. Installed copy of Roxio Creator 2011. I think there was a capture videoUSB installed also. Any way the first time I tryed to open Capture Video on the home screen in Roxio Creator 2011 I got two error messages. I will try to attach; What goes? Thanks Also if I click on the Create DVD button on the home page I get this error message And if I click on the edit vedio-advanced button I get this error message Thanks
  13. rickluc

    Installing Roxio Creator 2011

    OK I got everything removed that had any association with Roxio and Sonic.I THINK. I want to know before I install Creator 2011 what to do with the downloaded software zipped file Roxio C2009 USB Capture driver. I removed the driver that installed with Roxio Easy VHS to DVD. When do I install it or do I? Thanks
  14. rickluc

    Started By

    Sorry, I figured out my own question. Thanks tho
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