I just purchased Dell XPS 15 and Roxio Creator Starter came with the Laptop.
Yesterday I tried burning a DVD for the first time, (su I can read DVDs) and I get the error .. Roxio Burn failed to burn this disc (Extended error 0x80041024). I went to supportupdates.roxio.com and downloaded the patch rbcujan10.exe but the same says "Suuport cannot find valid version of this software for update" .. I am at sea... I have a valid license from Roxio and so how i get around this problem.