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punkfac3kid

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punkfac3kid last won the day on February 4 2012

punkfac3kid had the most liked content!

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About punkfac3kid

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  1. punkfac3kid

    White Screen Problem? Fixed

    So I know this is fixed, but someone please explain how you "changed" the video card settings.
  2. punkfac3kid

    White Screen Issue

    http://www.youtube.com/watch?v=jyuLOdAknM8 Is that what is happening for you guys? Still haven't been fixed.
  3. punkfac3kid

    White Screen Issue

    Ok for those of you who are still following this post to get your problems fixed, technical support has "Escalated me to the next level of technical support." I'm guessing this is a little more serious than just an update. So I will let you know what's going on.
  4. punkfac3kid

    White Screen Issue

    Now this didn't work for me, but I want you guys to try to see if I may have just done it wrong. http://kb.roxio.com/search.aspx?URL=/content/000080GN&PARAMS=set-locale=en
  5. punkfac3kid

    White Screen Issue

    No I asked for e-mail because I was away from my house with no cell at some camping trip thing, I just had a wireless card and my laptop, that's why I asked for e-mail.
  6. punkfac3kid

    White Screen Issue

    So I have the ability to call them now and will do so tomorrow morning. They probably haven't seen my e-mail yet, so I'll jut call instead. I'll keep everyone posted.
  7. punkfac3kid

    White Screen Issue

    Derp.... I e-mailed them, anyone else who has this issue, if they fix it for me I will share there expertise.
  8. punkfac3kid

    White Screen Issue

    I know I could probably search myself but would you happen to have an e-mail? Phones not an option right now.
  9. punkfac3kid

    White Screen Issue

    That's what I'm hoping for man. I really want an official Roxio tech to notice this, because I'm certain there are more of us. I really don't want to have to return this either. I've had it a week and still haven't gotten to use it. It's bumming me out.
  10. punkfac3kid

    White Screen Issue

    Ok Guru. i did as you instructed and to no avail. The program has been installed without Avast running and it still brings to a white screen for the capture utility. Is there anyone else that knows what I can do to rectify this situation? I would greatly appreciate it.
  11. punkfac3kid

    White Screen Issue

    Can I uninstall then re-install it with it disabled or did I screw it up for myself?
  12. punkfac3kid

    White Screen Issue

    So I just thought I'd try to re-install the software for whatever reason and the issue is still unresolved. I would really appreciate some help this is making me slightly angry with myself for spending the money on this piece when the software is just garbage.
  13. punkfac3kid

    White Screen Issue

    Yes, I have tried that. That is the first thing I did try, because it seemed most likely to me as a fairly adept computer user, but it was to no avail. It may be something failing to install, but I never got an error in the install when it continued.
  14. punkfac3kid

    White Screen Issue

    So this picture shown below is what happens when I click the record button in the game capture software. I really don't know what is going on. Also, when I click the Edit and Share tab I get a small error message with, "Unable to load Skin." I would greatly appreciate some urgent help and I know I'm not the only one with this problem. If you must know: My computer: -Intel Core i7 2.0 ghz (Boosts up to 2.9) (it is a quad) -Nvidia GTX 460M (1.5GB GDDR5) -Windows 7 Home Premium 64-Bit -I run avast anti-virus all the time. Now I would mention I have an Xbox 360, but I find that unnecessary due to the fact that this clearly is either software or hardware related on my computers part. Please help, Punkfac3kid
  15. punkfac3kid

    White Screen Problem? Fixed

    How exactly did you do that? I can't just right click and select a video card, but I am having this same problem.
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