Videowave is crashing in conjunction with MyDVD & when trying to import a video into Videowave. The OS is Windows 8.1 Pro & Roxio NXT Pro 2 have been uninstalled/reinstalled twice under the Administrator Account of the computer with all antivirus tools disabled. Video Card is Nvidia Quadro 600 & the latest drivers date 1/8/14 have been installed. Videowave crashed on all user accounts.
Below is the info I get in error window after the crash.
Problem Event Name: APPCRASH
Application Name: Videowave15.exe
Application Version: 18.104.22.168
Application Timestamp: 522f1588
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.3.9600.16408
Fault Module Timestamp: 523d4548
Exception Offset: 00012eec
OS Version: 6.3.9600.2.0.0.256.48
Local ID: 1033
Additional Information 1: 7568
Additional Information 2: 75687e976e5627bd88d67d3070cf20a9
Additional Information 3: b627
Additional Information 4: b627ca9d012c4cacb1e5b474c65899c