My problem does not exactly revolve around my CD being lost, but please read on to get the entire picture. Thanks. Ill start at the beginning, I need some help with a issue i'm having with my Roxio HD Game Capture Pro Software. More specifically, Video Wave. I've edited multiple projects and poured a lot of hard work into them(Productions). When i was ready to Export them to my files, from which i was planning to upload to YouTube. I keep receiving a error message during the Rendering process, not allowing the video to be rendered. I referenced this forum post for some help as this user was experiencing the same problem. http://forums.support.roxio.com/topic/88306-roxio-video-wave-wont-render/ . Its important i note that i am running this software on a Windows 8 Laptop that has No CD Drive. I have the CD, i just cant place the software in that format onto my laptop. The way i got the software onto my laptop was by simply downloading the Update which i found here, http://www.roxio.com/enu/support/gamecapture-hd-pro/software_updates.html . Coming back to the first link which i referenced for help, the Digital Guru suggest inserting the disk, which i replaced by reinstalling/downloading the update software instead. I have a feeling that its because of this, that i cannot fix my issue. Which is why i need help with getting the official software that comes from the CD Itself instead of using the updatepack which I'm sure is wrong. Or am i possibly missing a step. To be clear, I DO have the physical contents of the box(Roxio HD Pro Capture, USB Cord, and the CD), i DONT have the retail package, the CD Activation Code, or even the manual anymore. I'm simply trying to get a some sort of download, that has the CD Software, to be able to Repair my software and fix my issue of not being able to Render my videos. I did order the Game Capture from Amazon, so i have a digital receipt(Email and Amazon Order) to use as proof. Which i am unclear if i should post to the thread now, or wait for possible further instructions.
Thank you, hope to hear from someone soon.