I am using Roxio Creator NXT Silver 6 on a Windows 7 PC (64-bit edition). I burned some files onto a CD-R and I'm trying to use Roxio to finalize the disc so I can bring it into a classified lab, but Roxio is crashing whenever I try it. It shows a Windows popup message that says "Roxio has stopped working". I've used multiple discs and the result is the same every time. After the program crashes, the CD drive is completely disabled and I can't even eject the disc without restarting the PC.
The Roxio version number is "18.104.22.168; 22.214.171.124". I'm posting this here as there doesn't appear to be a forum for NXT 6.