Last March (2015) I decided to upgrade from Creator10 to NXT3. In June (2015), I upgraded to Win10.
It quickly became obvious that there was a compatibility issue.
I tried uninstalling/reinstalling
I checked online and discovered that the issue was not unique.
I also discovered that in order to uninstall I needed to work in the REGISTER. This became annoying and a royal pain
I contacted CS, they had me uninstall/reinstall, download a fresh version, download an uninstaller which worked no better.
THEY HAD ME WASTE HOURS AND HOURS doing all this crap.
IN THE END, THEY ADMITTED THAT THEY WERE AWARE THAT THERE WAS AN ISSUE.
The solution I was given today when I requested a free upgrade was NO.
I could purchase the program at a discount from their website.
Thanks Roxio for a total waste of time and money, this is no way to treat customers.