Following the advice I was given the last time I posted here I bought a new 2012 Roxio Creator Pro program to create DVDs for my videos and pictures.Everything went well, the program ran smoothly on my computer as well. (It's a new computer I only bought it last Oct) BUT... when I go to write a disc something goes wrong. It appears to be writing just fine, it gets all the way to the end (95% or so) then it just closes. The second time I tried it I received this message:
The exception unknown software exception (0xc0000409) occurred in the application at location 0x11b33515
Oh and, when installing the program it said there was a problem with my product key, but it seemed to work anyway. I received another product key from the online seller I'd purchased it from, but they said I'd have to uninstall it to put it in, and I didn't want to loose my project and all my hard work so I didn't do it. Not sure if that has anything to do with this...
THANK YOU SO MUCH!