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Found 344 results

  1. LinkleCrafty

    RGC Pro HD to OBS with Nintendo switch

    So i bought the roxio for streaming, but when i first got it everything worked fine until at a certain point the resolutions wasn't good anymore and after time it wasn't showing up anymore on my OBS. So i wonder, is it my converter (HDMI to DVI) or is it the roxio? If you have answer for me it would be helpfull. Thanks again LinkleCrafty
  2. It is with a heavy heart that I have to reach out to the Roxio user community for a last-ditch effort at resolving an issue that, unfortunately, I think I already know the answer to. I know the members here are fans of informative question posts, so I will explain my setup and situation as best as I am able. My intention was to record and stream gameplay from my Nintendo Gamecube. I have an old 64 bit PC with a fresh install of Windows XP. This PC works beautifully, no hiccups and plenty of CPU power and RAM to run the Roxio software. I installed the Roxio software and all of its updates properly. Once that was done, and I mean ONLY after it was done, I plugged in my Roxio device and everything worked properly. I am able to capture my Gamecube! Woo! Following directions from this forum works! A bit of an aside, in case you were wondering, I am connecting the Gamecube to the Roxio via HDMI using a HD converter device for the GC known as the "Carby". It takes the digital out port intended for the (extremely expensive and rare) component cables and converts it to a 480p60 HDMI signal, complete with a female HDMI port. I plug an HDMI cable from the Carby into the Roxio, another HDMI cable from the Roxio output to my monitor, and the USB is connected of course to my PC. So, with the above setup, everything was working beautifully! (except for a weird error with authorizing my twitch account for streaming, but that's for another thread). I was able to record some hours of my gameplay successfully at 480p60. However, I noticed that my "monitoring" output was a bit blurry. Well, not blurry, but more like a very subtle "VHS" kind of distortion. I figured this is just some signal loss that is occurring during the pass-through of the HDMI signal. Nothing devastating, but since I had everything working I figured "I better try to fine-tune this to get it perfect". So I came back here to the forums searching for anyone else with this blur problem, and I found the following thread: This user, in case you don't feel like clicking, claimed that he fixed his blurry tv output issue by simply switching the input and output HDMI cables around. Nobody stepped in to tell him he was wrong or insane, so I figured I would give it a shot. Well, unfortunately from that point forward, I never got an HDMI signal from my gamecube->roxio again. This is where it got fun. I have repaired and also reinstalled Roxio. I used Revo uninstaller to clear out any traces. No go. Reinstalled windows XP and all of its updates. No go. Tried reinstalling Roxio again, nope. It's worth mentioning that I also get no signal through my monitor. If I turn on the gamecube I have blackness. I have tested both cables directly from my Cube to the TV, and they both work perfectly (They are brand new high end cables) Just when attempting to pass the HDMI signal through the Roxio to the TV OR the PC, both do not work. Also, no audio. Keep that noted. I am getting a red "No Signal" status, and something strange occurs in my preview window: When my Cube is powered off, I usually get a blue screen in my preview window. Ever since the "HDMI switch trick", it instead displays just the left 1/3rd of the blue screen with a black horizontal stripe in the middle. So, a broken image. When I power on the Cube, the preview window turns black. Every once in a while, there are little multicolored static pixels that pop in here and there, scarcely. The pixels popping in and out seems to correlate with what is happening in the game (i.e. me shuffling through the game menus blindly with my controller while monitoring through the Software). So, as the red "No Signal" message implies, there IS a signal, but something is gravely wrong. Oh yeah, if I switch to "Component" in the software, the broken blue preview becomes a perfect rectangle like it used to on HDMI before I did that stupid, stupid trick. This got me to thinking...does component still work? For the final test, I tried to plug my COMPOSITE cable's audio plugs into the red/white component audio inputs, just to see if the audio signal would come through. Sure enough, I got audio. Unfortunately I dont have any true component cables or devices to test the component video signal on, but I can pretty much confirm that JUST the HDMI is broken. I have tried with multiple devices, dvd players, raspberry pi's..no signal. To reiterate: -My x64 WinXP PC is capable of running the software and hardware -I had it working beautifully via the HDMI, despite some blurriness -In an attempt to fix the blur, I followed a thread here to try to fix it -My HDMI stopped working completely when passing through the Roxio -After all uninstalls, XP reinstalls, Roxio Reinstall, the result is the same: -Broken blue screen on preview, black screen when the Cube is powered on, no sound, red "No Signal" status -Component mode has a normal looking blue standby screen, and audio passes through properly. I am hoping beyond hope that it might be possible to fix. I noticed in this thread (even though his problem might be a bit different), a fellow posted a screenshot of his preview window, and it is behaving exactly like mine: Take a look at that screenshot he provided, my preview window does EXACTLY the same thing! A weird broken blue box, and the red "No signal" status. This is when I have the Gamecube off. When I power it on, this goes black. Powering off the cube gives this broken blue screen again. Component mode shows an unbroken blue rectangle like it should, and signal passes through fine. Did I ruin my Roxio by switching the HDMI cables around? Is that possible? Did I really just irresponsibly take some totally horrible advice from the support forums and screw myself over after days and days of configuration? Or did I, despite my hours of digging through these forums, miss the answer to this? I anxiously await your replies. Thank you for taking the time to read this thread.
  3. Hello everyone, After i read nearly every Post about Install Interruptions with the Roxio HD PRO Software, I am still clueless what to do. I already did everything mentioned in other Posts, thats why i start a new one in the hope someone already solved this Problem. I will also submit my Log Files as a ZIP if possible. What I have done so far: Downloaded it to the desktop (save file) then run it from the desktop! Install it without checking for updates install it and let it check for updates at the beginning. Create a New User Account with Administrator Privileges. Downloaded Servicepack 2 and tried to install it. My System is an MSI ge60 i7 3630Qm GTX660M 2Gb 16Gb Ram I mainly want the Roxio to capture the Signal from a PC and use the Laptop for streaming. If someone has an Idea i would be super happy, if something is missing just ask me i will try to provide you with more informations! Edit i can´t upload the Zip file i always get an Error: No file selected after it uploaded them. And the single Files won´t work. So i´ll provide you with a Dropbox Link: https://www.dropbox.com/s/b6qgmlpkdmbqp9w/LogFile%2017-06-21%2016-26.zip?dl=0 Greetings Lord
  4. Okay so basically just got my Roxio super excited I set everything up and went to capture then to stream. And something popped up like a message saying that Roxio program has seemed to stop working or whatever and it tells me to close program. It keeps doing this every time I press stream and login to my twitch... Please someone help thank you!
  5. So as the title suggests, I am trying to set up a capture from a gaming console to my PC. I can get the image to show in OBS on the PC (albeit without sound, though that's another issue for another time) but not on my monitor. The specifics of how I have this set up are listed below: Console: Nintendo Switch -> Roxio HD Pro - > Laptop & Monitor (Acer G205H) The cable being used from Roxio to the monitor is an HDMI - DVI cable. The monitor should have HDCP support (This link claims it does: https://www.bhphotovideo.com/c/product/720993-REG/Acer_ET_DG5HP_001_G205H_Special_Edition_20.html). If going directly from the Switch to the monitor, the video shows perfectly fine. From Roxio to the monitor, however, the screen is generally black. I say "generally" because a couple of times it flashed an "Input not Supported" message before turning black. From what research into this message I've done as it relates to Capture Cards, it seems that this is due to a resolution issue. I've changed the native resolution of the Switch to test all three of its options (1080p, 720p, and 480p) yet none of them worked, and considering that going directly from the Switch to the monitor works, I do not believe that this is a resolution issue (though I could be wrong). Not sure what the cause is here, so I would really appreciate some guidance/help before going out to buy different wires or HDMI Splitters or w/e else comes to mind to test this and end up just wasting money. Thank you. ~Dys
  6. After installing the software onto my new PC the option to render my exporting files in AVCHD 1920x1080/60p option is missing and the list of codecs overall is much smaller. I downloaded SP2 and tried several things but the list is the same. What do I need to get this option back?
  7. DRob1765

    Roxio Rip Feature Not Working

    I cannot seem to resolve this problem. It just started the past few days for me. Any solutions, updates, fixes? I actually cannot save them to any file or directory? {0}cannot save tracks at your selected location error
  8. Oliver_Bunn

    Lost My Cd Key

    Hey iv lost my software CD for roxio hd capture pro. Iv got my product reg number Any chance i could get a download?
  9. MichaelGraubart

    Mystery New Mac Application

    A few days ago, MacUpdate presented a half-price offer of a new Roxio product: Toast Express. I have used Toast Titanium 9 for many years, but since I have upgraded my Mac's operating system to Sierra I was interested in this Toast Express. I tried asking Roxio/Corel, but the advisor who answered my enquiry had never heard of Toast Express. That made me suspicious, of course, and I contacted MacUpdate, who got me some details and confirmed that Toast Express is a bona fide Roxio product. Since the price was so tempting, I took a chance on it and purchased and installed it. But I would still like some details: what are its limitations compared with the latest Toast Titanium? How does the quality of CDs burnt with Toast Express compare with those burnt by means of Toast Titanium? Etc. I have had to post in the General Chat forum because there is nothing for Toast Express. Likewise it seems almost impossible to find a way of asking for information on the Corel website. I should be very grateful for some information.
  10. Back in 2005, I backed up a photo archive onto multiple spanned DVDs using the then current PPC version of Toast. I now need to restore that archive on my Intel iMac running el Capitan. Obviously, the Roxio Restore on the DVDs is no good and I don't use Toast anymore. Is there anything I can do? Gareth
  11. I've had my Roxio Game Capture HD Pro now for over 2 years and have had no issues. I recently got a new laptop & tried installing the software from my CD & Key. Everything seems to run smoothly with the installation until it's just about to finish, then I get this message. I have no idea how to fix this issue. I've tried re-installing the software from CD AND from the Game Capture HD Pro Service Pack 2.0 link on the Roxio website and restarting my computer several times and still have had no luck. Any way I can fix this?
  12. Hello. Whenever I click the livestream button in the Roxio Application it asks me to login to my Twitch.tv account. After clicking "log in" it says that something went wrong or something like that then closes the program. Help?
  13. MasonYourSavior

    Weird Capturing Glitch?

    Last Night I got new Component cables for my Playstation 2, this was so that the Roxio HD would capture it in color. However when I started capturing, my TV screen was doing something weird, however the capture on my PC was perfectly fine. After this, I plugged the component cables directly into the television and it worked fine. I would really like to solve this problem as soon as possible. Thanks for the help if you offer any advice. Links to the photos below v v v v TV screen capture: https://drive.google.com/file/d/0B8tb-TcPln6KdjBtZ0lMNTBEUkxuRHVCMTY5ZVRZdGFyMnl3/view?usp=sharing Computer Screen Capture: https://drive.google.com/file/d/0B8tb-TcPln6KZ3hjZGJpLXJPNzJSYmJkRUJOOGw5VVp6ZC1J/view?usp=sharing
  14. So, my Roxio won't let me sign into my YouTube channel so I'm not able to upload any of my videos to my channel, well at least not the easy way. It says I have the wrong username or/and password, but I know 100% for certain that I have the correct ones (both) I know other people have had this problem in the past, but I have yet to find or see any solution to this issue, other than deleting your YouTube account/channel and for me that is obviously NOT an option. Can someone please help on this matter please, I'm tired of having to burn the video for several hours just to start uploading it via YouTube's own page. It would be much simpler to just upload directly from Roxio that was in the description of the product when I bought it, but as it is now it is a faulty system.
  15. MAN, I DON'T KNOW WHAT TO DO, PLEASE HELP ME, I AM BRAZILIAN, BUT I KNOW ENGLISH A LOT.
  16. I lost my roxio game cap software cd but I still have my product key! Is it possible to download the software! HELP!
  17. Lucid2435

    Degraded Quality

    Ok so I have a Roxio HD Pro and I use it with my PS4 to record and live stream. I put my HDMI from my PS4, to my Roxio, then HDMI from Roxio, to my monitor. My problem is that the quality is not good compared to just HDMI from PS4 to monitor. I go to my video settings on PS4 and choose 1080p, but next to it it says "1080p(Unsupported)" It says that for every video option. On my PC, I go to the Roxio application and make it 1080p with the bitrate at 15000 and .mp4 format My PC specs are the following : i5 6600k @ 4.4GHZ 16GB DDR4 2800MHZ GTX 770 Samsung 850 PRO 256GB SSD 1TB Seagate HDD If someone could help me out with this issue, it would be much appreciated! Thanks!
  18. PyroXL

    Audio Lag After Uploading To Youtube

    I uploaded a video to youtube and the game audio is lagging. you see the gun fire and the enemy die and then you hear the gun fire afterwards. how do I fix this?
  19. I was wondering how i can record the audio of my friends and I in a party whilst playing a game. Equipment i got; Kinect Xbox One Elite Controller Turtle Beach x500 Stealth Laptop Audio splitter cable 3.5mm to 3.5mm cable 2.5mm to 3.5mm cable (for the turtle beach) Xbox One (Obliviously) Roxio Game Capture PRO The headset is wireless, when i use my headset with the splitter, the xbox doesn't recognize the microphone part of the headset.
  20. PCUSER00714

    Roxio Is A Disappointment!

    Hello, I have under different user names and accounts over the years contacted Roxio for the plethora of issues I faced with the Game Capture and Game Capture HD Pro and I would just like to say my experience has been horrible. If you intend to buy a Roxio product in the future I implore that you don't and save your money for something that isn't like this, where you toss your money into a ditch. Everything about the software is broken, it rarely works, and until just recently, I could not even get the program for Game Capture to open. Software updates are a rarity and when they occur they often don't even fix the issues that are present, it's almost as if this product was a complete back seat afterthought. My main issue however lies in the forums. The administrators present to help solve your problems are ignorant and clueless. They do not even know their own product! I would like to elaborate on one particular member, Jim Hardin, who I believe to be the worst customer support representative I have ever dealt with. He is quite clearly too "out of date" with the latest technology to have any idea how to fix issues with an already terrible product. I do not know who he thinks he is, being so ignorant as to blame and individuals hardware for his joke of a product. It is disgusting how condescending and visibly irritated he sounds to be dealing with problems he is supposed to have solved. In conclusion, do not deal with roxio anymore, I cannot stress this enough. I have dealt with bad companies in my time, but this is by far the worst. You've been warned
  21. Hey guys, So i recently bought a new roxio hd game capture pro card and it doesn't seem to work. I am sure that everything is connected correctly so could you offer me your help? My computer's specification are okay so i dont see the problem. This is how i see my screen... Thanks for your time
  22. ​I just got my Roxio hd game capture pro today I try to install the disk and I get this error Roxio Game Capture HD Pro Wizard Was Interrupted I don't know what is going on or how I can fix this.?
  23. I just got the standard roxio game capture and when I press record I get a run time error. I'm using a windows vista computer. My specs are Processor: Pentium® Dual-Core CPU T4200 2.00GHz. Any help would be amazing.
  24. TmC_Smile

    Editing Crashing

    I've been having this problem for a while and I want it to stop since it makes editing the Videos hell. Everytime I click a button or try to cut the video or do anything for that matter it crashes or freezes alot. I used this on a older computer without this issue and now I have it on a better computer. I wanna know what I can do to fix it or something th ecompany can do to solve it.
  25. I Lost My Cd And I Have My Product Code, I Need The Software
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