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Found 342 results

  1. MrBKainX

    Crashing-Help

    I installed Roxio Game Capture CD and was editing videos in videowave for a while. Everything was going fine until randomly it started crashing, I managed to finish what I had and upload it to youtube (with the intention of putting it together with what I had left later) and the deleted a lot of the downloaded youtube videos, pictures, and audio clips I used in what I had edited just to free space. So then I open video wave and just tried to put in pictures, and everything went slowly and it crashed after all I added was three pictures. I tried using videowave with no other programs open and then uninstalled and re-installed the program. All to no avail, as the program always crashes when I attempt to use it. I use Windows 7 on a brand new PC by the way. Any help would be much appreciated.
  2. Brandenskor

    Roxio Not Recording? Cannot Connect

    Hi, i have recently come across a problem with my Roxio Game Cap HD Pro. The problem is it will not, No matter what software i use, It does not seem to work, it will read that my roxio is there i click on it to record with my roxio and it gets no signal, or on VirtualDub it says, "virtualdub cannot connect to the desired capture driver. PLEASE HELP!!
  3. MonsterMatt095

    No Longer Working?!

    Hi People, So Ive had my Roxio Gamecap HD Pro for about a year now, and had absolutely no problems what so ever!.. Until recently, Upon plugging my Roxio HD into my laptop, one of two things happen; 1) My laptop blue screens, and crashes.. or 2) I boot the Recording software perfectly fine, and load the Roxio, to where I get audio but just a blue screen. Note- Im using an Xbox 360 with the Component out. I have tried using the "Virtual Dub" as an alternative software, but to no avail. Any ideas/ help? Thanks, Matt.
  4. Hello, My problem does not exactly revolve around my CD being lost, but please read on to get the entire picture. Thanks. Ill start at the beginning, I need some help with a issue i'm having with my Roxio HD Game Capture Pro Software. More specifically, Video Wave. I've edited multiple projects and poured a lot of hard work into them(Productions). When i was ready to Export them to my files, from which i was planning to upload to YouTube. I keep receiving a error message during the Rendering process, not allowing the video to be rendered. I referenced this forum post for some help as this user was experiencing the same problem. http://forums.support.roxio.com/topic/88306-roxio-video-wave-wont-render/ . Its important i note that i am running this software on a Windows 8 Laptop that has No CD Drive. I have the CD, i just cant place the software in that format onto my laptop. The way i got the software onto my laptop was by simply downloading the Update which i found here, http://www.roxio.com/enu/support/gamecapture-hd-pro/software_updates.html . Coming back to the first link which i referenced for help, the Digital Guru suggest inserting the disk, which i replaced by reinstalling/downloading the update software instead. I have a feeling that its because of this, that i cannot fix my issue. Which is why i need help with getting the official software that comes from the CD Itself instead of using the updatepack which I'm sure is wrong. Or am i possibly missing a step. To be clear, I DO have the physical contents of the box(Roxio HD Pro Capture, USB Cord, and the CD), i DONT have the retail package, the CD Activation Code, or even the manual anymore. I'm simply trying to get a some sort of download, that has the CD Software, to be able to Repair my software and fix my issue of not being able to Render my videos. I did order the Game Capture from Amazon, so i have a digital receipt(Email and Amazon Order) to use as proof. Which i am unclear if i should post to the thread now, or wait for possible further instructions. Thank you, hope to hear from someone soon.
  5. Hey guys I have recently just bought a new and much stronger pc for my Roxio Hd Game capture pro and when I put the disc in and go through the installation wizard I get the whole your installation has been interrupted thing. I have read the previous forum posts on this topic and still no help. My log files LogFile 15-01-18 13-15.zip
  6. Hello, I'm having a problem with the Video Copy & Convert application of Roxio Creator NXT on my 10" netbook. I'm using Windows Home Premium 64-Bit. The problem is with the window, which opens in fully expanded format, but this is larger than the area of my screen, and I can't see the lower portion of the window. The Restore button is greyed-out, so I can't resize it this way. It won't let me drag the whole window upwards (it just jumps back down again), and as I can't see the bottom of the window, I can't grab the lower edge and resize it that way. As part of the window is outside the viewing area, I can't see or use the Go, Custom, or Clear List buttons. This isn't a problem on my desktop computer, as I can see the whole window- although the restore button is still greyed-out, even though I don't need it... Is there some way of enabling the restore button, or reaching the bottom edge, or even dragging the whole window upwards a few cm? Thanks (hopefully) for your help...
  7. I recently bought a Roxio game-capture HD Pro off of E-bay. When I received it, It had the sleeve with the serial number on it but no CD. I have registered the product on the site but I can't get the software anywhere. What do I do?
  8. Captain Chopper

    Captures Wont Save

    So here's the deal I've been running roxio game capture hd pro software just fine for about 8 months now theres been a few problems here and there but nothing I couldn't put up with. Now it straight up wont save my captures. I pres start capture, it dose everything like normal, it makes a file and then when I say stop capture a wait bar comes up as it saves but then after the wait bar goes away the file just disappears. I see the file the whole time while I'm capturing and its fine but then when I stop capture it just poofs out of existence. it doesn't take up space any where on my computer I can't search it out it literally just disappears. Any help with this is appreciated thank you.
  9. WowMuchGameplay

    Xbox One Screen Black But Roxio Preview Is Fine

    So I've had my Roxio and used it on my 360. Now I want to record gameplay on my One. But when I set everything up (totally correctly) I can only see the image on my Roxio capture software, my tv remains black. Please someone help
  10. Curtis Orford

    No Preview On Software Or On Tv

    So I got the Roxio Game Capture HD Pro for Christmas and was pretty stoked to record on my Xbox One. But I've set it all up, software and hardware, and the 'no signal' is in red which means it recognizes the hardware but is getting no signal. But after trawling the internet, I can't find anyone with the same problem. I've tried other HDMI leads, the lot. Also, when I started to wiggle the HDMI IN on the Roxio, I noticed the image changing, and when I pushed it in harder, the image became stronger, although not 100%. I've tried uninstalling the software, and I think it keeps pointing towards a hardware malfunction.
  11. GamerBanditHD

    Red No Signal With Ps4 Please Help!

    I have my ps4 hdmi cable plugged into the input side of the HD Pro and the hdmi from the TV plugged into the output side. However when I plug the USB in and open the recording software my TV says no signal and the recording software shows a red no signal. I have my PS4 on 1080p and I have HDCP disabled and my TV is a LG 32 inch 1080p TV. What do I do to get it working? Also I have used the HD Pro for my Ps3 with component cables all year but it won't work for the PS4 with HDMI. What to do? My playstation has 2.03 update too.
  12. SnickyRat

    Question About Roxio Game Capture Hd Pro

    So im thinking of getting roxio game capture hd pro and was wondering if I am able to record my voice and also record my friends voice who is in the party aswell as record game volume so my main question is can I record game sound , my voice and my friends voice from the party on the xbox one if there is a way to do this can u plz link me to a web page or a youtube video or explain to me urself in the answer also im on xbox one
  13. Nytmare_Elite

    No Signal

    I use a HD PRO and I recently have been having some problems with it. It is giving me a green "No Signal" light when I go to record my game as if my cable isn't in. Now I do have all the updates that the software permits as well as making sure the cables are in properly. I can see the game on my TV screen just fine. But I cant see it or record it on laptop. I use a Windows 8 laptop which ive recorded and uploaded from before 90% of my recording has been on my ne laptop. It just started doing this maybe a month ago id estimate. I hope you can figure out a solution please help!
  14. I recently got a new laptop, and it doesn't feature a cd/disk drive, but I need to put the Roxio Game Capture Software install disc in the tray to get the software. Do I load the file from the old laptop onto a USB and put it in the new laptop and hope for the best, Or try something else? Thank you so much if you can help!
  15. I have had a Roxio Game Capture HD Pro for a while now and it was recording everything fine, i mainly used it to record Call of Duty: Black Ops 2. One time when i went to record a game i noticed it wasn't actually recording, it records 1 second then it looks like it refreshes and then stops recording. This is also the case with Call of Duty: Ghosts and Call of Duty: Advanced Warfare. I don't know if i have changed a setting or anything but it always worked before and i'd love to get it working again as i think it is a great product. Any help would be appreciated and if you need anymore information just ask, im new to the forums. Thanks
  16. Okay so I just noticed that lovely staff at roxio had finally sorted out the whole justin.tv not being a part of twitch anymore deal thanks for that but.... I have an issue whenever I stream and would like to fix it. Whenever I either go to options and select the livestream tab or start livestreaming I get a pop up saying something along the lines of "Microsoft Visual C++ Error" and it then says there was an issue with the application and it requested to be terminated if this continues contact application support. Which is what I will do but I dont have a total grasp on what the problem really is. Please help :x
  17. Hey everyone, I've properly installed the software of my Roxio Game Capture HD Pro and the installation went fine. But afterwards when starting the program and hitting the "capture" button I got a little pop error thingy that said: "Microsoft Visual Runtime Error C++ Library This application has requested the Runtime to terminate it in an unusual way." And then nothing really. I tried a few things but I just don't know what to do anymore... anyway, here are my PC specs: genuine Intel CPU 1.66 GHz 300gb RAM Windows Vista Home Basic 32-bit
  18. Hi! My problem is- i connect rgc hd pro with my ps4 (HDCP disabled) and my resolution set up automatically to 480p and there's no sound. I try do everything and the problem still exist. I have no idea what to do...when i set 1080i in my ps4 resolution is fine but still no sound and i don't know what's going on, it's look like enabled hdcp but as i say it's disabled. ps,, sorry for my english
  19. aLaNiSsAk320

    Roxio Hd Pro Wont Work After Update

    my Roxio Hd would work perfectly before the newest update. Now in order for my TV to show what i have to do is turn my computer on. and its annoying because my computer takes alot of power so when i dont want to record i need my computer on to display my xbox on my tv
  20. I've been using it for a short time without any problems, then halfway through a recording session, the program froze Since then whenever I have the device plugged in to the usb port non of the options or buttons show in the recording software (like this) When it isn't plugged in or is unplugged all the buttons reappear as such No Idea what the %02d %02d %02d means. I can't re-install or repair the software either as I had to borrow an external CD drive to install it in the first place (unless their is anywhere I can redownload the installation software from from) Any help would be appreciated - Robin
  21. ben ashton

    Unable To Load Capture Software

    i am unable to load up my capture software anyone know why ?
  22. Hi guys, I bought Roxio Gamecap HD Pro.It came today. I unboxed but there's no cd. Where I can find installation CD or program? I have S/N on Roxio.
  23. Hello! I would really like some help on this subject. Problem 1: After editing my video on Videowave I go to the 'Export As' option. I have tons of options on the 'Video file quality' dropdown box, but when I try clicking on the recommended option for the type of videos I'm trying to make for YouTube, 'Windows Media Video 9, 1920x1080 VBR', the 'Create Video File' option athe bottom disappears. I went and downloaded WMV9 thinking maybe that was the problem, and it still didn't work for me. I'm really at a loss of why I can't export using WMV9. I don't know if another video quality option is just as good as WMV9, but in all the gamer guides I watch for creating videos on VW, they all recommend WMV9. Problem 2: When I try saving my edited video so I can continue troubleshooting, Videowave shuts down on me. Please help me find solutions if you can! Thanks!
  24. Hey guys, I just recently got a new tv and attemped to hook up my Roxio game capture hd pro today. I got all the cables set up correctly with my xbox and the light glowed when i put the usb into my computer. However, although everything worked just fine, there was one problem. The capture window said "No input" even though the usb was plugged in, and the capture was glowing. I tried all the different ports, re-downlaoding the software, and have looked over all the forums. Yet nothing has worked. My youtube channel is down until i can fix this :/ Any help would be nice guys. Thanks Apache
  25. i cant record on .mp4 with the new update? everytime i press ``Stop Capture´´ it appears a window that says ``rendering or waiting´´ (cant remember) with a green bar ( im using windows 7) thats supposed to start and finish, but it never fills up and the file gets automatically deleted. Yes, i can record at M2TS with no problems...
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