I'm having this issue since a while now. I think it came with the last or second last update of the capture card.
Whenever I try to record from its original software, it starts recording, records 1 second, then stops recording, but still says that the recording is running (identified that I have to hit the red "Stop Recording" button instead of the green "Start Recording" button.
I'm currently using XSplit as a workaround but it sometimes starts having some graphical bugs there (audio is fine).
It doesn't matter if I use Xbox 360 (Component) or Xbox One (HDMI), both only record for 1 second.
I've connected the capture card since I got it to XSplit already, so XSplit is definitely not causing the error. Also, XSplit usually isn't running when I use the original Roxio capture software, otherwise it tells me that the Roxio media is already used by another software so that's fine.
Anyone familiar with this issue?