I hope it's alright to make a topic on this. I went through the posts and they seemed similar but I'm not entirely sure they're the exact same issues.
I received a Roxio Game Capture HD PRO as a gift a couple of years ago. I remember I successfully had it working with my Playstation 2 because I had gotten some Devil May Cry footage. Time has passed since then and only recently did I decide to pull out the card again.
Previously, I was using a Windows 7 laptop and, though the program seemed taxing, it got the job done. This time, I have a recently constructed Windows 10 desktop. Whenever I start the program while the PS3 is hooked up, the preview window shows picture and audio. However, when I hit capture it turns black and plays no sound. When I stop recording the program crashes.
When I start with the PS2, the preview window only has audio for a brief moment, which it quickly cuts off. No picture ever shows and attempting to record crashes the program.
I'm not sure what information you might need to help so I'll post what comes to mind for now.
Installed from the disc and then all updates downloaded. Running as Administrator.
System Type: 64 bit
Processor: Intel i7-5820k
RAM: 16.0 GB
Graphics Card: EVGA Geforce GTX 980
The gray component and audio wires are plugged into my tv. The black component cables plug into my PS3/PS2. The USB goes into my computer tower.
Any help you can provide would be really appreciated! I've been trying to get this working for two days.