Hi
Can anyone help. I updated from 2009 to 2012Pro on my Dell xp and all works fine but slow. So I loaded 2012Pro onto my acer vista.
The problem is that on the vista when I try to capture from the sd card or the video camera direct it shows in the Roxio media Import as a disk with a padlock instead of the normal list of images. The cards are not locked. Any ideas please.