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Found 6 results

  1. It is with a heavy heart that I have to reach out to the Roxio user community for a last-ditch effort at resolving an issue that, unfortunately, I think I already know the answer to. I know the members here are fans of informative question posts, so I will explain my setup and situation as best as I am able. My intention was to record and stream gameplay from my Nintendo Gamecube. I have an old 64 bit PC with a fresh install of Windows XP. This PC works beautifully, no hiccups and plenty of CPU power and RAM to run the Roxio software. I installed the Roxio software and all of its updates properly. Once that was done, and I mean ONLY after it was done, I plugged in my Roxio device and everything worked properly. I am able to capture my Gamecube! Woo! Following directions from this forum works! A bit of an aside, in case you were wondering, I am connecting the Gamecube to the Roxio via HDMI using a HD converter device for the GC known as the "Carby". It takes the digital out port intended for the (extremely expensive and rare) component cables and converts it to a 480p60 HDMI signal, complete with a female HDMI port. I plug an HDMI cable from the Carby into the Roxio, another HDMI cable from the Roxio output to my monitor, and the USB is connected of course to my PC. So, with the above setup, everything was working beautifully! (except for a weird error with authorizing my twitch account for streaming, but that's for another thread). I was able to record some hours of my gameplay successfully at 480p60. However, I noticed that my "monitoring" output was a bit blurry. Well, not blurry, but more like a very subtle "VHS" kind of distortion. I figured this is just some signal loss that is occurring during the pass-through of the HDMI signal. Nothing devastating, but since I had everything working I figured "I better try to fine-tune this to get it perfect". So I came back here to the forums searching for anyone else with this blur problem, and I found the following thread: This user, in case you don't feel like clicking, claimed that he fixed his blurry tv output issue by simply switching the input and output HDMI cables around. Nobody stepped in to tell him he was wrong or insane, so I figured I would give it a shot. Well, unfortunately from that point forward, I never got an HDMI signal from my gamecube->roxio again. This is where it got fun. I have repaired and also reinstalled Roxio. I used Revo uninstaller to clear out any traces. No go. Reinstalled windows XP and all of its updates. No go. Tried reinstalling Roxio again, nope. It's worth mentioning that I also get no signal through my monitor. If I turn on the gamecube I have blackness. I have tested both cables directly from my Cube to the TV, and they both work perfectly (They are brand new high end cables) Just when attempting to pass the HDMI signal through the Roxio to the TV OR the PC, both do not work. Also, no audio. Keep that noted. I am getting a red "No Signal" status, and something strange occurs in my preview window: When my Cube is powered off, I usually get a blue screen in my preview window. Ever since the "HDMI switch trick", it instead displays just the left 1/3rd of the blue screen with a black horizontal stripe in the middle. So, a broken image. When I power on the Cube, the preview window turns black. Every once in a while, there are little multicolored static pixels that pop in here and there, scarcely. The pixels popping in and out seems to correlate with what is happening in the game (i.e. me shuffling through the game menus blindly with my controller while monitoring through the Software). So, as the red "No Signal" message implies, there IS a signal, but something is gravely wrong. Oh yeah, if I switch to "Component" in the software, the broken blue preview becomes a perfect rectangle like it used to on HDMI before I did that stupid, stupid trick. This got me to thinking...does component still work? For the final test, I tried to plug my COMPOSITE cable's audio plugs into the red/white component audio inputs, just to see if the audio signal would come through. Sure enough, I got audio. Unfortunately I dont have any true component cables or devices to test the component video signal on, but I can pretty much confirm that JUST the HDMI is broken. I have tried with multiple devices, dvd players, raspberry pi's..no signal. To reiterate: -My x64 WinXP PC is capable of running the software and hardware -I had it working beautifully via the HDMI, despite some blurriness -In an attempt to fix the blur, I followed a thread here to try to fix it -My HDMI stopped working completely when passing through the Roxio -After all uninstalls, XP reinstalls, Roxio Reinstall, the result is the same: -Broken blue screen on preview, black screen when the Cube is powered on, no sound, red "No Signal" status -Component mode has a normal looking blue standby screen, and audio passes through properly. I am hoping beyond hope that it might be possible to fix. I noticed in this thread (even though his problem might be a bit different), a fellow posted a screenshot of his preview window, and it is behaving exactly like mine: Take a look at that screenshot he provided, my preview window does EXACTLY the same thing! A weird broken blue box, and the red "No signal" status. This is when I have the Gamecube off. When I power it on, this goes black. Powering off the cube gives this broken blue screen again. Component mode shows an unbroken blue rectangle like it should, and signal passes through fine. Did I ruin my Roxio by switching the HDMI cables around? Is that possible? Did I really just irresponsibly take some totally horrible advice from the support forums and screw myself over after days and days of configuration? Or did I, despite my hours of digging through these forums, miss the answer to this? I anxiously await your replies. Thank you for taking the time to read this thread.
  2. When Roxio's video capture USB device is plugged into my computer's USB port; a BSOD occurs immediately. Three times in a row(boots in between) it happen. Error message from Windows 10 (1511) Pro was: 1st time: Driver_Power_State_Failure Booted computer 2nd time: Bad_Pool_Header Booted computer 3rd time: Paged_Fault_In_Nonpaged_Area
  3. So I have had my Roxio game capture hd pro for about twelve days now. The warranty has expire or something, so I cannot get it fixed. In short, everything turns blue. In long, when my Roxio game cap is hooked up, my tv screen is just a blue screen. No text or anything, and it won't start working again unless I unplug the game cap, or shut the program off. It does the same for xsplit as well! It also shows the screen as blue on the recording software. Another final problem, well, the Roxio recording software blue screens my computer. If anyone can help, I need it very badly. I expected it to be better than this. I am very disappointed in Roxio this time.
  4. So when i record the sound comes and goes for some reason heres one of my video to show you what happens. https://www.youtube.com/watch?v=wObGTe2pm9s
  5. Everytime I open the software and press the capture button that opens the capture software I get a blue screen. Not immediately but many times it says no signal in green and sometimes in red. Which frustrates me too, the majority of the time I cant even record. But eventually I always get the blue screen even when i do have an option to record (yes the roxio is actually working...) which is rare, I will still many times get the blue screen. This alarms me because it is a threat to my computer. I have uninstalled, re-installed and repaired, nothing seems to work. I have also scanned and cleaned my computer, but still I am getting the blue screen all the time. Sometimes I get it when the software says no signal so I mess with the roxio cable and many times when I insert it back into the roxio device again I get the blue screen. Also, the software will sometimes says "the capture device has been lost". So the roxio doesnt seem to work very well or often and I am always getting the blue screen. This is very frustrating because I can never use it, I have re-installed it countless times, and the blue screen worries me that this software is potentially harming my computer. If anyone knows what is causing this please help, or if anyone else is having the same problem feel free to add.
  6. I've tried to export the same video through VideoWave five times now. The editing goes fine: I make my cuts, add transitions, insert music, etc. But when the time comes to export it as a useable MP4 video file, it crashes my PC. I'm running Windows 7, it gets about halfway through the exporting process, then the computer freezes and I get the blue screen of death. Any ideas why, and how to fix it?
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