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Found 3 results

  1. Hello. I updated my pc with windows security updates KB3176493 and KB3172729. Even after uninstalling these updates, Copy and Convert stops working when I start phase 2 of the convert. Just to describe what I'm doing: - I copy a film from a DVD, phase 1.This phase Works ok. - In next phase (number 2) I choose to convert to Movie and click on the green Arrow. The process starts, but it ends in a few Seconds and I get the error message that Copy and Convert has stopped working and Windows will notify me when the problem is fixed. Can anyone help me with this problem?
  2. I have been using Creator 2009 and recently changed to Creator 2012. When adding movies for burning we have almost that same interface except for a few changes. One is not able to edit the name of the movie after adding it. Used to be able to do it earlier without a problem. The earlier version used to show if more movies could be added depending upon the blank disc inserted. Here these seems to be no indication. Maybe I am not looking at theright spot for both my problems but it does not seem obvious.
  3. Greetings, System: OS: Windows 7 Ultimate (64-bit) Software: Roxio Creator 2012 I was using the "Copy and Convert Video" program a couple of weeks ago and now it just won't launch. It gets stuck on that initial launch screeen. It freezes and then I have to hard reset the computer because if freezes the entire OS! I try to just end the task in the task manager but it still ends up freezing the system. I have tried the repair option and I have uninstalled and installed Roxio 2012. When I went to end the task I noticed that I could create a dump file of the process, so I did. I haven't found out anything useful from the file. It's hard to read it, not just normal text. Any help is appreciated. Thanks, -Loera
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