OS: Windows 7 Ultimate (64-bit)
Software: Roxio Creator 2012
I was using the "Copy and Convert Video" program a couple of weeks ago and now it just won't launch. It gets stuck on that initial launch screeen.
It freezes and then I have to hard reset the computer because if freezes the entire OS!
I try to just end the task in the task manager but it still ends up freezing the system.
I have tried the repair option and I have uninstalled and installed Roxio 2012.
When I went to end the task I noticed that I could create a dump file of the process, so I did. I haven't found out anything useful from the file. It's hard to read it, not just normal text.
Any help is appreciated.