This is my first time posting; so if I did not do it right, please let me know how to post.
My NXT3 no longer extracts audio from video. It loads the video, I highlight the clip to extract from but the next step is SAVE and it gives a Read Error and cannot continue. Please note that these are not copy protected videos.
I have done several clean installs as per instructions with no luck. Support suggest to go with a newer version but I do not know if I would have the same problem.
I would appreciate any suggestions. Thanks.