I am sorry if this is in the wrong place I am not very good with forums.
So,I got my Roxio Game Capture HD Pro a few weeks ago and the software DOES NOT work. When ever I plug in my RGC HD Pro device into my laptop the software crashes when I press Capture. But when the RGC HD Pro isnt plugged into my Laptop the Capture mode DOES work. This is very frustrating and I have searched all over for solutions.
After a while, I i just resorted to using another software... Could not find any others.I have countlessly uninstalled and re installed with and without firewall on. I have also repaired with and without firewall on I really want a solution and or another program that SHOULD work with the RGC HD Pro device. Please Help. I will post my Log Files if needed.
If what I said makes not sense to you here is an example <3
RGC HD Pro is plugged in, Capture mode does NOT work
RGC HD Pro is NOT plugged in, Capture mode DOES work