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Found 8 results

  1. Hello everyone, After i read nearly every Post about Install Interruptions with the Roxio HD PRO Software, I am still clueless what to do. I already did everything mentioned in other Posts, thats why i start a new one in the hope someone already solved this Problem. I will also submit my Log Files as a ZIP if possible. What I have done so far: Downloaded it to the desktop (save file) then run it from the desktop! Install it without checking for updates install it and let it check for updates at the beginning. Create a New User Account with Administrator Privileges. Downloaded Servicepack 2 and tried to install it. My System is an MSI ge60 i7 3630Qm GTX660M 2Gb 16Gb Ram I mainly want the Roxio to capture the Signal from a PC and use the Laptop for streaming. If someone has an Idea i would be super happy, if something is missing just ask me i will try to provide you with more informations! Edit i can´t upload the Zip file i always get an Error: No file selected after it uploaded them. And the single Files won´t work. So i´ll provide you with a Dropbox Link: https://www.dropbox.com/s/b6qgmlpkdmbqp9w/LogFile%2017-06-21%2016-26.zip?dl=0 Greetings Lord
  2. I'm from Brazil and Logged bought Roxio HD Pro , but unfortunately I can not write the screen goes black computer , instead of appearing the image of the Xbox One, I changed all HDMI cables and nothing anyone could help me ? I've only had all HDMI searched the internet , but how am from Brazil , I do not think anything in Portuguese and English do not get to see any video in YouTub , then someone there please help me . file:///C:/Users/User/Desktop/12565575_993380527387836_3621330134378495538_n.jpg
  3. Scorcio

    Lost Cd

    I lost the box of the product, i have only the product, cables and the account with the product registered and the serial number (i think). How can i get the software? (sorry for my english )
  4. I can record my video but how do I record my voice preferably without downloading anything else? Im using the game capture hd pro and turtle beach headphones.
  5. So I have not used the roxio hd Pro in a little bit, so I decided to hook it up and try it out, It displays the Game BUT its got a red tone to it, it shows the game but its red pretty much lol so I don't know if its broke? or if I have to download an update? I am downloading an update hoping that this fixes it but if not oh well . I'm using it with a Xbox one. any thoughts broken or just need an update? i'm assuming its broke lol.
  6. Im having this same problem. I also get the green No Signal thing. Did I do something wrong???
  7. I have this Roxio Game Captiure HD Pro device. I've owned this device for 1 year (January 2, 2014). I purchased it from Roxio directly on their website. I got the device installed and test the first time. I was able to capture maybe 3-6 times before it stopped capturing through the Capture function of the software. No matter what I've done; I can not capture footage. Just some information: I have the latest updates and service pack (RoxioGameCaptureHDPROServicePack2.0.exe) I'm running the lastest version of Windows 8.1 Pro x64 How to produce it: I run this application: Roxio Game Capture HD PRO Program runs -> I select "Capture" Capture application launches... "Loading" Then an immediate crash. Roxio Media Capture has stopped working. Device is plugged in via HDMI cable. No matter what I do, the application will crash. I've also tried it on another computer; still the same issue. I even tried the repair option. I've re-formated this machine for clean slate just to also test. Still a no go.. I had writen up a detailed report on these forums, but it seems all my results have been removed and purged. I know I have the urls and screenshots of them somewhere of my findings.
  8. I've noticed the GCHD Pro only records voice from my mic when I stream, and not when I record. Does anyone know of a way I could remedy this? I've been looking forward to playing games for YouTube again, but I kinda need voiceover to keep it entertaining (and legal). Also, I've noticed my program only allows for logging into Justin.tv (which has long been shut down), and not to Twitch or to YouTube. I updated it just a few hours ago, so is there something else I'm missing? Answers are appreciated greatly. I'd really love to get back into entertaining you guys ASAP. TL;DR: need use mic for record. How do? Justin.tv broke. Want use Twitch. How do? YouTube fun. You watch. Many laugh.
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