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Found 2 results

  1. I have just setup a new Windows 10 PC with nothing else on it except a new Operating system, I have done all the updates and it is running fine NO OTHER SOFTWARE installed AT ALL! I have downloaded the latest Roxio Game Capture HD Pro software (2.0) and installed, I have then run the software and it has updated to 2.1. When ever I connect the Game Capture HD Pro to the unit it seems to be OK, the light appears on the device, I then tell it I want to capture, then once the screen loads I try to select 'Component' from the Input settings and EVERY time I do this the software just hangs, even the selection box is stuck in the selection of Component/HDMI. I would try an HDMI source but I do not have any available so I don't even know if this device works, brand new straight out of the box! Any help would be much appreciated... James
  2. I download video clips off of my Canon HF S21 camera to my pc (windows 7 Home Premium, 64 bit) in .MTS format. When I go to open them in Video Wave to start a new production it will not recognize them. I have had this camera for 2 years and just now this problem came up. I used it all last year and then late last year updated to NXT Pro3 with no issues at that time. This s a new problem. Any suggestions?
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