I recieved my Roxio HD Pro today.
In the beginning, everything was just fine. I inserted the disk and the software was installing itself.
But at the end, the software said that "The installation was interrupted", but the icon was already at my desktop.
So I was confused and clicked the icon. Then Roxio said that "An important key was missing" and that I had to repair the software in the software panel.
So I went there, but I could not find the program. It's just not there! and if its not there, I can't repair or fix it.
I restarted my computer, installed all the windows updates and restarted it again, but the same thing is happening over and over again.
Can please someone help me, because I want this awesome device to work!
Thanks a lot!