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Found 4 results

  1. When I click on "New Photo Show" it appear to start and then just shows a large circle turning counter clockwise and it never stops to the section to start creating a new show. Version 6, current is updates. Help...
  2. bbcici

    Upgraded To Premium Photoshow

    I have about 30 shows in Photoshow and purchased the Premium on 12/27. I received a new p.o, # but no instructions on how to download so assumed when I went to my photoshows, it would have upgraded itself. Same old page, same old 2 choices of Christmas, etc. All self help keeps saying "download to your desktop, etc." I have nothing but the new # so how do I get the Premium and am I going to have to import my 30 shows into it?
  3. Uploading still photos and music no problem - but if you're ready to upload videos - in the correct file extension as it instructs you to do - FAIL. Also freezes - I used to be able to save my slidshows to DVD - no more! Now an MP4 is only offered. I contacted Corel technical support and this my friends, is the response I received. I will most likely be requesting a full refund. I NEED a decent slideshow program that can incorporate BOTH stills and video - and not take hours to make a lousy MP4 - I want DVD capability. It's the year 2012 - going on 13 - for Roxio/Corel to advertise this product as so wonderful - I feel the marketing department must have serious flaws. This to me, is false advertsing. Thank you for contacting Corel Customer Support. As a consumer i understand your point-of-view, in all honesty we havent received any word from the higher ups on when our Photoshow services will be up and running. Like you, i'm in this waiting game as well, i wanted Photoshow to work as much as you do because i use it personally. I dont want to give you answers which i cant back up and all i can give you now is mere honesty that its not yet working and i cant give you a definite time frame. If you really want to process the refund you can get in touch with our customer care: 1-877-582-6735 Thank you for your utter patience and support. Please do not hesitate to contact us with any further questions. Kind Regards, Jonathan Corel Customer Support Services
  4. granma

    Cost

    When signing up for a premium subscription, I read that after the first year, my credit card will be automatically debited at the NORMAL price and I wonder what the normal price is.
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