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Hi Everyone, I am currently trying to reinstall my Gamecap Pro HD to my desktop. It has been approximately two years since I have used this product. I currently have two problem's that I need help on. 1. I lost my CD Key, and was able to retrieve the key through my account when I registered the first time. I still have the CD and when I am prompted during installation to provide the CD Key it says that it is invalid. I thought that this could be due to it not being the most updated version of the software. This leads me to my second problem. 2. I downloaded the Service Pack 2.0 off the Software Updates section of the Roxio website and then when prompted to download Service Pack 2.1 I get this error which is attached. Any help on either of these issues would be much appreciated. Thanks,
I found my product key for "VHS to DVD3" on the disk jacket and continue to get the message "Product Key is not Activated" and "Your Product Key could not be validated. Please try again." What is the problem with this software? Now I see online all the problems with activating the software and wished that I read those first before purchasing the software. Do I really need to return to Best Buy to make it work? What a waste of my time!
Hello why am I keep getting this message your key has entered too many times. you have to under stand that when some thing goes wrong with the computer I have to reinstall every thing back to it. My key xx-xxxx-xxxx-xxxx is not working please help. Thank you.
Yesterday I bought Creator nxt3 online. I started downloading and put in the product code. The code was accepted but the installation failed. I tried downloading again to install but when I put the product code in it said product code can not be verified. I have a project I need to finish and would like to get the program working. I sent an email through support but did not get a response. Does anyone have a phone number or solution for me. I really appreciate it.