So, I recently had to reset my laptop to factory standards. Prior to resetting, I was able to capture gameplay no problem. Now, after reset, I installed Roxio Game Capture HD Pro, opened the app (the one that takes you to the 'Capture' and 'Edit and Share' buttons) and when I click on 'Capture' nothing happens. It doesn't open, and my laptop doesn't even go into the thinking process like when opening a program. But when I click 'Edit and Share' it works just fine. I can't find anything like this happening on Google, and browsed the forum a little bit, but to no avail. Please, help me out.