My Roxie easy vhs to dvd 3 plus is not working. The application opens but when I click record or record, edit, and save I get a message saying that it stopped working. I have tried reinstalling, updating, and using the disk to repair it but I still get the same message every time. I have Windows 10 enterprise 1703. Previously When I had windows 10 home it worked fine but right now I dont know why its not working. Thank you very much for anybodys help.