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Found 4 results

  1. StevenCharles

    Microsoft Visual C++ Runtime Library Error

    Hi, I have noticed that just the past two days, after I updated my computer and the software, my Roxio Capture HD Pro will only capture until 50 minutes and then I am hit with this message: Runtime Error! Program: ... Game Capture HD PRO\Media Import\MediaCaptureGame1X.exe This application requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. This message will show up after the capture. I was trying to look for the same problems on the forums, but only found it when it was trying to go from the main screen to the capture. After the message shows up I get the message that Roxio Media has stopped working and I have to close the program. I have tried bcdedit in the command. I have (I believe) installed everything back up to date. My computer and the software. I was just wondering if there were any different ideas out there. Thank you for you time and support. Computer specs are as follows: Processor: AMd FX™- 4130 Quad-Core Processor 3.80 GHz Installed Memory (RAM): 8.00 GB System type: 64-bit Operating System Windows 7
  2. Hello, So I just got a new PC and monitor and I Recorded one thing with the Roxio then it stopped working. The Roxio comes up but it has a red "No SIgnal" and when i go into options it just crashes. It worked fine with the last PC but i didn't use a monitor for it, I used a TV. I don't know if that has any effect. I repaired the software many times I even uninstalled the software including the hardware from the device manager. I've Tried 3 HDMI Cables and it still didn't work and they worked fine when I didn't switch other. Please help!
  3. Hi, I have been having issues lately with the HD Pro software on my laptop when I set it up for recording. I have had about 2 weeks where it was working perfectly but recently it has not been working at all. I set everything up exactly like it mentions in the tutorial. I set up the equipment and plug the USB in to the laptop and open up the capture program. I then open up the Capture section of the program and set he input method to Component as that is what the tutorial said to do and that is also what I had been using when recording previously. Once that has loaded up fully I then turn on the console which is a PS3. Now, previously that was fine at it would go from "no Signal" to "ready" and that was me ready to record but not anymore for some reason. Now once I turn the console on the program does something that looks like it is refreshing, like when you refresh a page on the internet. Every time it does this it goes from what I had set "component" to "HDMI". When I change it back it does this refresh looking thing and goes back to the HDMI setting. It is very strange and frustrating and I am not sure why it does it. Is anyone able to help at all? Thanks!
  4. XxDROSxX

    Help! Respond With Any Ideas!

    I have a problem, a big problem. My Roxio works but the program you use on your computer also workes but when the option to choose 'Capture' or 'Edit And Share' comes up and if I wanna choose 'capture' and I click it, the loading logo comes up but after about 0.5 - 1 second it goes away. When I spam the button ( got mad at it ) the message " Only one instance of MediaCapture or Plug & Burn may be run at the same time. " I've tryed going on different users but i never had run the program on the different users. PLEASE RESPOND..... D: p.s sorry for all the writeing but it was hard to explain. Here are some pictures :L
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