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Found 2 results

  1. I just retired my old Windows XP computer and upgraded to a new Windows 7 computer. My old Roxio Creator 2009 doesn't work in my new computer. Can I update or do I have to buy a new version?
  2. Hi I have a question - I am using the Roxio 2009 Creator with the Video Capture USB but it seems to not be connecting properly. Everything is plugged in, and my computer recognizes the "USB 2861 Device," but says that there isn't an installed driver and I think that is the reason why I can't import (maybe?). When I try to install a driver for it, Windows says there isn't one (I am on Windows 7 64-bit). So when I try to "select a device" to capture/import from in the "Roxio Media Import" module, my only option in the drop-down menu is for my webcam. Is there another option that I need to select or something I'm not doing? I am just starting to use this software and there is no customer support on the product because it's a "legacy product." Please help! I'm hoping to convert some family movies as a Christmas present to my parents this year, so any help will be appreciated! Thanks, Kristen