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Found 11 results

  1. Okay, gonna be honest, haven't messed with this thing in years and saw the update (SP3 with pretty much no update notes with it). I decided i wanted to plug it in and see how my new pc works. I have a ROG swift 27'' 4k 60hz monitor, and a 27'' Asus 1080p 60hz monitor. When i place the capture window (where you can press start captures, live stream, start pre-roll...etc) on my 4k monitor, it will show the full capture from my xbox one. If i place it on my second monitor... the screen cuts off on the capture window (black area where capture usually is). I tried to set the 1080 as my primary and got no change, only using the 4k monitor gives me the full screen but I do not want the window on my 4k monitor, i want it on my 1080p monitor. If i click the 'full screen' button the capture window full screen actually moves to my 4k monitor (not what i want). and not only that, it's still not full screen. So to summarize, even simpler terms. 4k monitor and 1080p monitor in dual monitor setup, roxio software works and shows fine on the 4k, but as soon as it's moved to the 1080p monitor the capture source cuts off inside the capture window (there's a screenshot attached for reference). This unfortunately seems like something a roxio developer would need to repair with a patch as I've already tried multiple things to make it display properly. Running program as admin, changing the main monitor from 4k to 1080p, trying full screen, restarting computer, re-installing software (even though it was a clean install in the first place). I am aware there are community members on this forum asking rather unimportant questions... so please don't ask stupid questions or you will get the best answer i can think up. PC Specs (because people may not understand that 4k is better than 720 for some reason) i7-4790k 4.0Ghz cpu 980ti gpu (updated drivers and checked) 32GB ram Windows 10 professional 64-bit if you honestly need anymore than that you should probably let someone else try and help. everything needed is in this post for this specific problem. However, If more info is needed, feel free to ask for it. DO NOT POST if you are not intending to help solve the problem.
  2. Posted Today, 04:49 PM I need help my Roxio game capture had pro is playing up I've had it for about 6 months and have had some problems but not major I stopped using it for about 5 month and 2 days ago I tried recording a video but it didn't seem to let me I tried recording on my Xbox one and hooked everything properly I even tried swapping the cables round and still no luck once I plugged everything in only the power light on the Roxio was lighting up the hdmi light wasn't lighting up neither was the other one I use hdmi and I opened the app and I couldn't click anything like the image shown it said no signal in green and I've tried repairing and uninstalling and reinstalling nothing seems to work and in device management it doesn't show up at all under sounds and game controllers I've tried looking for it else where but it wasn't there
  3. Hey here Roxio community, I'm having a repeated issue of my capture software being unable to login to my Twitch account nor can I do anything with the Youtube account for it due to it crashing every single time I attempt to login. I am running on windows 10, I don't want to be forced to downgrade back to windows 8 just to livestream like I used to be able to, is there a fix for this? Perhaps a specific file that I can download and replace with the existing file used for the livestreaming components? Anything that will solve this issue or anything to suggest doing other than reverting my OS is welcome. Thank you for reading!
  4. Hello Everybody l have just bought roxio game capture hd pro but l could not run the device what did l mistake ? l have conpenant cable for ps3 and one hdmi cable how can l run the device please help me my friends
  5. Hey, I reset my computer due to some issues etc, but i then released that i had lost the installation cd, i have the serial number that came with it and eveything else, but not the cd, i have registered the product but dont know what to do?
  6. I recently bought a Roxio Game Capture HD Pro from my friend for a good price but, he can't find the CD. I'm not sure if he still has the serial number.
  7. When I purchased the capture card a couple months ago, I ran into no problems whatsoever. Then about a month ago, I got a good amount of blue screens when I tried recording game play on my PS4. So i decided to refresh my PC, since I imagined it may work. Sure enough, it did! But recently I've been having the same problem again. I tried repairing it, but it didn't work. I refreshed my PC multiple times with no success. The problems I run into are: blue screens, black TV screen, and pop ups stating "Capture Card Lost." I've also noticed that when I record PC games instead of the PS4, i don't run into blue screens. It's probably just luck that I didn't, but can the problem possibly be my PS4? Roxio Game Capture? PC?
  8. it was working fine with my ps3. i just got a ps4 and ive spent 3 days looking everywhere but nothing. my tv supports 1080p i already disabled the hdcp thing. i have clear picture when i connect the ps4 to the tv its when i connect to the roxio that everything goes dark. for a second on my desktop i have signal. just a second. after that the no signal thing comes on i go back to my tv and theres no signal either desktop has 8gb ram. 3.5 ghz. ive recorded ps3 gameplay so good i cant get it to work with the ps4. any help or recommendations?
  9. Hi, I know that this has been posted in a couple of the forums, and i was reading them with answers that not a lot of people are having this problem. I am just writing this post to bring it to the attention of others that I too am having problems capturing to the MP4 format. I capture on a PC, but I do all my editing on a Macbook pro. My Macbook Pro does not identify the M2ts file. It is more of a convenience to me than anything. I have software to change the M2ts file into MP4, but that just takes more time than it should. As soon as I complete a capture it just disappears from my file where I keep my Roxio Recordings. I have watched it just go away in the file, then tried to search for it through my computer and have not found it. Thank you for the time and support. Computer specs are as follows: Processor: AMd FX™- 4130 Quad-Core Processor 3.80 GHz Installed Memory (RAM): 8.00 GB System type: 64-bit Operating System Windows 7
  10. Hi All, We have a FAQ published for Roxio Game Capture HD PRO which answers some of the most common questions you have. Roxio Game Capture HD PRO FAQs I'm open to suggestions on what else should be added to the FAQs. Thanks! Ivan
  11. Guest

    Roxio Game Capture Hd Pro Faqs

    Hi All, We have a FAQ published for Roxio Game Capture HD PRO which answers some of the most common questions you have. Roxio Game Capture HD PRO FAQs I'm open to suggestions on what else should be added to the FAQs. Thanks! Ivan
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